Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Caldwell, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,283 reviews
5 stars
664
4 stars
353
3 stars
186
2 stars
30
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The location is consistently praised for its cleanliness, including restrooms, showers, and overall store appearance.
Customer Service
Staff are frequently described as friendly, helpful, and professional, contributing to a positive customer experience.
Parking Issues
Many customers noted that the parking lot is small and tight, making it difficult for larger vehicles to maneuver.
Food Options
The presence of an Arby's and other food options is appreciated, though some customers mentioned limited hot meal selections.
Management Concerns
There are complaints regarding management practices, particularly related to customer service and employee treatment.
- JFJessica FerrisNov 12, 20255.0Clean restrooms. Thank you!!
- MLMichael LuchiniOct 10, 20254.0Clean
- ASAbdellahi Med sghairOct 1, 20255.0Jessie was phenomenal
- SLStephen LewisSep 22, 20255.0Had to fuel & def up today in Caldwell. Not the biggest place, but big enough. Place was clean and staff was cool. BAMA TRUCKER - ROLL TIDE
- LTLaurie ThomasSep 14, 20255.0This is an amazing place,have never stopped at a Pilot before and all the employees are great !!! Very clean and organized...
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Caldwell, OH?
Pilot Travel Center in Caldwell, OH is open 24 hours a day, 7 days a week including holidays.
What types of fuel are available at this location?
This Pilot Travel Center offers gasoline, diesel, and DEF fuels with high-speed pumps.
Does this location offer showers for customers?
Yes, showers are available but shower availability and pricing vary by location. Please contact the store directly or check the store locator for details.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, anyone can purchase a shower at this location.
Are there facilities for overnight truck parking?
Yes, overnight parking is available. For specific rules and space availability, please contact the store directly.
What payment methods are accepted at this location?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
What amenities are available for professional drivers here?
Amenities include overnight parking, reservable showers, laundry facilities (varies by location), premium Wi-Fi, CAT scales, and Diesel Mobile Fueling.
What nearby dining options are available near Pilot Travel Center?
Nearby dining options include Tj Cinnamons, Arby's, Taco Bell, McDonald's, Subway, and Lori's Family Restaurant, offering a variety of fast food and casual dining experiences.
Are there nearby lodging options if I want to rest overnight?
Yes, nearby hotels include BEST WESTERN Caldwell Inn, Microtel Inn & Suites by Wyndham Caldwell, Caldwell Inn, Best Western Plus Caldwell Inn, and Quality Inn and Suites.
What nearby services can help with vehicle needs or travel convenience?
Nearby services include Western Union for money transfers, Blue Rhino Propane Exchange, FedEx Drop Box for shipping, CAT Scale for vehicle weighing, EVgo for EV charging, Hertz car rental, and Magic Shine Car Wash.