Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Burbank, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,279 reviews
5 stars
1,076
4 stars
680
3 stars
340
2 stars
77
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Overall, customers praised the cleanliness of the facility, especially the showers and restrooms, although there were some reports of inconsistency.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or unhelpful.
Facilities
The presence of amenities like Wendy's and Cinnabon was appreciated, but there were complaints about the condition of the gas pumps and the layout of the parking.
Shower Experience
Many customers enjoyed the showers, citing cleanliness and good water pressure, but some reported long wait times and issues with maintenance.
Parking Issues
Customers expressed concerns about tight parking conditions and difficulties accessing fuel pumps, particularly for larger vehicles.
- LOLeandro Oliver'sNov 13, 20251.0Price wrong
- RVRobis ViciusOct 29, 20252.0I have to give 2 stars 4 guest waiting for showers for more than half an hour. But is that late trend with all Pilot n FJ?
- STShelle TaylorSep 23, 20255.0This Pilot is so clean and everyone is so friendly. It was a great experience.. keep up the wonderful work.
- BGBryan GonzalezSep 16, 20255.0Above and beyond customer service from Jake. Made me fresh wings at 11PM. Curtious and friendly. Made me feel appreciated. Thank you Jake.
- TKThomas KemmettSep 12, 20255.0I like this station. It's always clean. The staff is very friendly. There is a Wendy's inside.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Burbank, OH?
The Pilot Travel Center in Burbank, OH is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does the Burbank Pilot Travel Center offer shower facilities?
Yes, showers are available at many Pilot locations. For specific availability and pricing at Burbank, please contact the store directly or check the store locator online.
Can anyone purchase showers at this Pilot Travel Center?
Yes, anyone can purchase a shower at our locations.
What types of fuel does the Pilot Travel Center in Burbank provide?
The center offers gasoline, diesel, DEF, and electric vehicle charging stations for various vehicle needs.
Are there amenities like laundry or CAT scales at the Burbank location?
CAT scales are available at all Pilot locations, including Burbank. Laundry facilities may vary; please contact the store directly or use the online store locator for details.
What payment methods are accepted at this Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, cash, Apple Pay, Google Pay, and EBT.
Is overnight parking available at the Pilot Travel Center in Burbank?
Overnight parking is available, but for location-specific rules and reservations, it is best to contact the store directly.
Are there places to eat near the Pilot Travel Center in Burbank?
Yes, nearby dining options include Wendy's, McDonald's, Burger King, Taco Bell, KFC, Arby's, Bob Evans, and Cinnabon for coffee and bakery items.
What nearby services can travelers utilize around the Pilot Travel Center?
Nearby services include Western Union for money transfer, PNC ATM for banking, and Bear's Towing & Repair for emergency roadside and automotive repair.
Are there other fuel stations near the Pilot Travel Center in Burbank?
Yes, nearby fuel stations include BP, Love's Travel Stop, Sheetz, and other Pilot Travel Centers.