Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Brunswick, OH? Whistle Express Car Wash is your go-to local car wash for the greater Brunswick area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Brunswick, OH and experience the difference!
Location
Hours
Reviews
4.1
695 reviews
5 stars
455
4 stars
86
3 stars
41
2 stars
29
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported dissatisfaction with the cleanliness of their cars after washes, citing issues like soap residue and missed spots.
Staff Performance
While some customers praised the friendliness and helpfulness of staff members, others reported unprofessional behavior and poor customer service experiences.
Equipment Issues
Frequent complaints about broken or malfunctioning equipment, including wash brushes and vacuums, were noted, leading to a decline in service quality.
Ownership Change
Customers expressed disappointment with the decline in service and quality since the change of ownership to Whistle Express, with many stating they would not return.
Membership Concerns
Several reviews mentioned issues with membership services, including long wait times, unresponsive customer service, and considerations to cancel memberships.
- JSJames Stringer3 days ago4.0Typically a great experience. However, your vacuums in the last several weeks have mostly been either completely clogged or very, very weak.
- MAMs. Allam4 days ago2.06:40pm am a member and there’s no clean towels ☹️ anywhere!
- JHJulia HolikNov 16, 20252.0Very friendly staff, but a horrible wash. I can’t believe I wasted $16! I would really like to get a refund but I don’t know how to go about doing that. There are streaks everywhere and missed spots. I just moved here so I thought I’d try it out. I used to go to one where I’d wash it myself for $5 and the car would look great. I’m going back to that method now.
- JHjeff HenrettyNov 15, 20251.0Well I got monthly past and my is still dirty because you don't prep them right to busy on phones
- RHRobyn HOct 23, 20251.0My car is still dirty after just leaving the wash. This has happened multiple times here. Never again.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Fast Pass Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Do you have a family plan / discount?
Unfortunately, at this time we are only able to offer Fast Passes for one vehicle per membership. You can, however, purchase multiple memberships within a family.
How do ceramics work?
Our Multi-Step Ceramic Coating is an enhanced process for exceptional gloss and color depth that offers superior water repellency to help protect your vehicle from the elements. It bonds at a molecular level, making it long-lasting!
Can wash memberships be purchased with cash?
Unfortunately, as our Fast Passes are a subscription service charged every month, they cannot be paid for in cash.
Can car wash memberships be purchased online?
You can purchase and manage your membership through the new Whistle Express app! Download it today from the App Store and unlock a new way to wash!
Does Whistle Express Car Wash offer full detailing services?
No, Whistle Express Car Wash does not offer full detailing services. However, they provide complimentary areas with vacuums, towels, wipes, and other free supplies for customers to clean their vehicles themselves.
How do customers vacuum their cars at Whistle Express Car Wash?
Customers can use the complimentary vacuum area stocked with car vacuums, microfiber towels, wipes, and other free supplies provided by Whistle Express Car Wash.
What is the process for unlimited car wash plans at Whistle Express?
When you sign up for a Fast Pass Unlimited Wash Club package, a small decal is placed on your windshield. This decal allows the system to automatically recognize your car and open the gate for you.
Are Whistle Express Car Wash machines safe for my car's paint?
Yes, the car wash uses "closed-foam" wraps that do not hold dirt or sand, preventing scratches. Their technology is among the safest and best in the business.
Does Whistle Express provide towels and other cleaning supplies?
Yes, microfiber towels, wipes, car vacuums, and other complimentary cleaning supplies are provided for guests to keep their cars looking their best.
Can I purchase a family car wash plan at Whistle Express?
Currently, Fast Pass memberships are limited to one vehicle per membership. Families can purchase multiple memberships to cover additional vehicles.
How does the ceramic coating service at Whistle Express work?
Their Multi-Step Ceramic Coating bonds at a molecular level, providing exceptional gloss, color depth, and superior water repellency that offers long-lasting protection from the elements.
Can I pay for a wash membership with cash?
No, Fast Pass memberships are subscription services charged monthly and cannot be paid for in cash.
Are wash memberships available for purchase online?
Yes, you can purchase and manage your membership through the Whistle Express app available on the App Store.
What nearby dining options can I visit after using Whistle Express Car Wash?
Nearby restaurants include Georgio’s Oven Fresh Pizza Company, Moxies Pizza, Chipotle Mexican Grill, Jersey Mike’s Subs, Wendy’s, Subway, Mission BBQ, and Steak ‘n Shake, providing various meal choices after your car wash.
Are there convenient places to get fuel or groceries near Whistle Express Car Wash?
Yes, GetGo is a nearby gas station and convenience store where you can fuel your vehicle or pick up groceries during your visit.
Where can I find banking and ATM services close to Whistle Express Car Wash?
First Federal Lakewood and its ATM, as well as the First National Bank ATM, are nearby financial services you can access conveniently.