Business Details
About
Car DealerChrysler DealerDodge DealerJeep DealerUsed Car Dealer
If you live in Brunswick, OH, or any of the surrounding areas like Akron or Parma, you can be sure that your experience at Brunswick Auto Mart will be an exceptional one. Once you step foot on our lot, you become a part of our family. We encourage you to take a look at the new Chrysler, Jeep®, Dodge, and RAM models we have in stock. In addition to our new inventory, we have an assortment of quality makes and models in our inventory of used cars, SUVs, and trucks for sale.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Brunswick Auto Mart Chrysler, Dodge, Jeep, RAM
3031 Center Rd, Brunswick, OH
44212, United States
Hours
Reviews
4.3
527 reviews
5 stars
395
4 stars
38
3 stars
21
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Efficiency
Several reviews noted quick and efficient service, particularly for routine maintenance like oil changes.
Sales Experience
Customers reported positive experiences during the car buying process, appreciating the knowledgeable and non-pushy sales approach.
Communication
Customers appreciated the clear communication regarding services and updates, although some noted delays in service appointments.
Mixed Experiences
While many reviews were positive, there were some complaints about specific staff interactions and service delays.
- SPSue Pastor5 days ago1.0Worst service experience ever. They had my car for almost 3 days. They were unable to diagnose any issues with the car even though the check engine light was on. After having the car for almost three days, they pretty much just said to come and get it as they did not know what to do. I had to keep calling to get updates. They never called even once the entire time my car was there. The Service Advisor told me that since the car was not misfiring first thing in the morning when the technician looked at it, they didn’t know what was wrong with the car or what else to do. They looked no further and did nothing else with the car. An appointment which was supposed to maybe take a few hours turned into missing work for 3 days while my car just sat there. They eventually replaced the batteries in the car hoping that would solve the problem with the “misfire.” This took an entire day and $1100. When I did go pick up the car, the Service Advisor gave me a $50 discount and said that this was never supposed to happen. Inconveniences like this are not the norm, and if I needed anything or if the car had any other issues to reach back out. Less than a week later, check engine light is back on, of course! They never fixed the problem! I reached out to the Service Advisor - no call back! I went to another dealership. I will never go back here again – for service or to purchase.
- PCPaul CorradoNov 14, 20255.0This was the first time I went for service at Brunswick Subaru as I switched from another dealership. Bailey kept me informed, updated and explained the repairs and options regarding brakes, rotors and tires--I was not surprised I needed these as my Forester has 32,500 miles on it. The service time was reasonable and I was not surprised by the cost. So far everything is running well. Waiting room was comfortable with various seating and computer/work options. I will go back there for service in the future.
- DDDerek DreweryNov 10, 20255.0I found the perfect 4 Runner for my wife but was hesitant to drive 3 hours away to get it. Dave, the salesman assured me that this vehicle was as nice as I'd hoped. Even his boss called me! Well, I went for it and was absolutely so happy that I did! They were so nice and moved us through the process in a very timely manner. I would recommend Brunswick Auto Mart to anyone!
- LRLeigh RingNov 7, 20255.0I would give the service department 10 stars instead of 5, if possible. One of the main reasons I decided to purchase my second Subaru Forester from the Brunswick, Ohio location is the exceptional service that they provide. The Service Manager, John Cross, is always professional, knowledgeable and listens to your concern/issue. He quickly comes up with a plan to get your issue corrected. Not only John Cross, but his entire Service Team are great to work with. When in the market for another vehicle, I will be purchasing it from them. Thank you for the great service you provide.
- NHNicole HenkelNov 2, 20255.0I cannot thank Brunswick Auto Mart enough for their exceptional service! I was having (sudden) engine problems with my Jeep. I called a couple places to make a service appointment, including my original dealership whom I’ve been going to for years; but everyone was booking at least three to four weeks out despite my engine problem that needed immediate attention. I had never been to Brunswick Auto Mart Chrysler, Jeep, Dodge, Ram before, but I was running out of options, so I gave them a call. Lucas answered the phone and was so knowledgeable and helpful. He knew the seriousness of my engine troubles and worked to get me in the very next day. He explained everything in detail and was very honest about the labor and costs needed for the repairs. He kept me updated the entire time, and I felt very comfortable knowing my car was in good hands. The entire staff was incredibly friendly, and I couldn’t be more thankful for all that they did for me. I would absolutely recommend Brunswick Auto Mart Chrysler, Jeep, Dodge, Ram to anyone looking for quality and reliable service. I owe a big thank you to Lucas and the service team!
Frequently Asked Questions About Brunswick Auto Mart Chrysler, Dodge, Jeep, RAM
What brands of vehicles are available at Brunswick Auto Mart Chrysler, Dodge, Jeep, RAM?
Brunswick Auto Mart offers new Chrysler, Dodge, Jeep®, and RAM models, as well as a selection of quality used cars, SUVs, and trucks.
What are the regular business hours for Brunswick Auto Mart?
The dealership is open Monday and Thursday from 9 AM to 8 PM, Tuesday, Wednesday, Friday, and Saturday from 9 AM to 6 PM, and closed on Sundays.
Does Brunswick Auto Mart offer pickup and delivery services for vehicle purchases or service?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I schedule vehicle service appointments online at Brunswick Auto Mart?
Yes, you can schedule service appointments online through their reservation page at https://www.brunswickautomartchryslerjeep.com/schedule-service.htm.
What types of vehicle services are available at Brunswick Auto Mart?
They provide services including oil changes, tire repair, battery service, brake service, and body shop repairs.
Does Brunswick Auto Mart have special offers or promotions?
They have special offers such as New Jeep Specials, which you can view at https://www.brunswickautomartchryslerjeep.com/wrangler.htm.
What nearby automotive dealerships are close to Brunswick Auto Mart?
Nearby dealerships include Brunswick Toyota, Brunswick Mazda, Brunswick Volkswagen, Crestmont Hyundai, Genesis of Brunswick, and Brunswick Subaru, offering a variety of vehicle options and services.
Are there nearby gas stations or convenience stores around Brunswick Auto Mart for customer convenience?
Yes, nearby places include Shell and truenorth, both serving as gas stations and convenience stores, useful for customers fueling up or grabbing essentials before or after their visit.
What transportation or delivery services are located near Brunswick Auto Mart?
Air Star Express provides freight, cargo, and food delivery services nearby, which could support logistics or deliveries related to your visit.
Does Brunswick Auto Mart accept various payment methods for services and purchases?
Yes, they accept payments by check and debit card, providing flexible options for customers.