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Valvoline Instant Oil Change

4.3
(326 reviews)

Business Details

936 South Main Street, Bowling Green, OH
43402, United States
(419) 353-2955
https://store.vioc.com/oh/bowling-green/936-south-main-street

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bowling Green.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
936 South Main Street, Bowling Green, OH
43402, United States

Hours

Reviews

4.3
326 reviews
5 stars
244
4 stars
30
3 stars
8
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees providing excellent service.

Service Quality

Several reviews highlighted issues with service quality, including improper checks, upselling, and mistakes leading to additional costs for customers.

Efficiency

While many customers appreciated the quick service, there were complaints about long wait times and inefficiencies during busy periods.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that services were overpriced and that they were misled about costs and necessary services.
  • HL
    Hay Leigh
    today
    5.0
    They did a great job very fast and let me know everything they were doing as they did it. They had no problem doing a few extra things I asked.
  • MD
    Melissa Dodd
    5 days ago
    5.0
    Anthony gave top tier service. Super friendly and a smile that’s contagious! What a ray of sunshine to our day. Thank you, Anthony!
  • KT
    Karah Thomason
    5 days ago
    5.0
    Anthony BG, Ohio was so polite and friendly!!! He also has the best smile, stop in and see him!
  • MS
    Mallory Shrewsbury
    Feb 17, 2026
    5.0
    Truly a 5 Star experience today, the guys were all super sweet and very entertaining with some dance parties every now and then. Tackled my mini quickly and sufficiently and I love that they weren't trying to oversell me on anything. Today was a great experience.
  • HW
    Holly Walker
    Jan 30, 2026
    1.0
    I’ve been a valvoline customer for years. I feel stupid for never noticing before, the company policy is to put 3,000 miles on your next oil change sticker even if you purchase synthetic oil. So I thought I was saving money by being able to go longer in between oil changes when in actuality I was needlessly spending more money on expensive oil without the benefits. I feel that this is a deceptive practice and I want to be able to trust the company that does work on my vehicle. Today is the last time I will ever spend my money at a valvoline again. While getting serviced today, the guy checking me in was so worried / annoyed about getting my Groupon discount approved he did it immediately, forgetting to check my lights, blinkers and fluids. He left after and never saw him again. No receipt, no new sticker. I left and had to turn around and go back to get a new sticker. That is when I noticed the mileage discrepancies.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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