Customer Service
The staff at the Boardman location consistently received praise for being friendly, professional, and accommodating, with many customers highlighting their willingness to go above and beyond.
Rental Experience
Most customers reported a smooth and hassle-free rental process, with quick pick-up and drop-off times, although some noted issues with vehicle availability and cleanliness.
Communication Issues
Several reviews mentioned problems with communication, particularly regarding reservations and vehicle availability, leading to frustration for some customers.
Mixed Reviews
While many customers had positive experiences, there were notable complaints about unprofessional behavior from certain staff members and issues with vehicle condition.