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Gerber Collision & Glass

4.1
(153 reviews)

Business Details

9323 Blue Ash Rd, Blue Ash, OH
45242, United States
(513) 984-4445
https://www.gerbercollision.com/locations/blue-ash-oh

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Gerber Collision & Glass
9323 Blue Ash Rd, Blue Ash, OH
45242, United States

Hours

Reviews

4.1
153 reviews
5 stars
98
4 stars
12
3 stars
5
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Communication

Customers frequently noted issues with communication, including missed updates and scheduling problems.

Quality of Work

While many praised the craftsmanship and repair quality, several customers reported dissatisfaction with the final results and attention to detail.

Customer Service

Feedback was mixed; some customers highlighted excellent service and friendly staff, while others experienced rudeness and unprofessional behavior.

Timeliness

There were numerous complaints about delays in service and extended wait times for repairs.
  • MB
    Margaret Burgdorf
    Nov 10, 2025
    5.0
    They did a great job on my brand new car! I was devastated that it was wrecked but they really did make it like new and I had no hassles whatsoever. I came back to point out 1 small thing they missed and they took care of it the same day. Great people!
  • RR
    Roger Rose
    Sep 22, 2025
    5.0
    Excellent craftsmanship and service. My car was hit by someone else and Gerber was effortless to work with!
  • AS
    Alexandra Shealey
    May 5, 2023
    5.0
    Gerber had my car for a week and the communication was amazing. My car needed the front end and hood replaced. My car looks better than when i bought it if you ask me. Tyler Rawe was amazing with his communication. He updated me every step of the way. It was amazing, he never gave me time to stress about how things were going because he was on top of it. Definitely 5 star service. Everybody was amazing.
  • SD
    Shellie DeAngelis
    Apr 4, 2022
    5.0
    Dropped my car off on Friday expecting they'd have it 1-2 weeks. They called Monday to say it was ready. WOW! When I picked it up this evening and saw that they also detailed it I was floored! I hope I never have to get body work on my car again, but if I do I will definitely return to Gerber!

Brand Certified Facts from Gerber Collision & Glass

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