Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Bagley Rd in Berea, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Berea, OH or call us at (440) 243-4123.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
373 reviews
5 stars
230
4 stars
88
3 stars
27
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and lack of assistance.
Staff Knowledge
Many reviews highlighted the staff's expertise and willingness to assist with car issues, although there were instances of employees being unhelpful.
Service Speed
Customers noted both quick service experiences and long wait times, indicating inconsistency in service speed.
Product Availability
Several customers mentioned that the store often has the parts they need, but there were complaints about stock issues and incorrect parts.
- MBMikey BallashDec 31, 20251.0Honestly don't leave reviews often BUT this place is the exception. Went there because I had a wiper fly off. Went in read the book to see which wipers I needed. Grabbed the winter blades and went to check out to be told no these won't work, then the gentlemen goes over to the wiper blades and proceeds to grab the most expensive blades the store has to offer. I was told the ones I grabbed(cheaper Bosch) won't work but the ones he grabbed (premium Bosch) will because it has the right adapter and the ones I grabbed didn't, although I told him I confirmed the ones I grabbed were in that book and said it was a direct fit. He said no and brushed me off. Went home look up their OWN website and it says the cheaper ones I had grabbed, fit. I went back up talked to a different representative there and he funnily said the same thing the other gentleman said,"well if you grabbed them yourself, they probably aren't right" he brought the ones over I had tried to purchase earlier and went through the adapters and he let me take them out to my car to see if they fit. They did. This place has very predatory sales tactics. The wipers I grabbed were $21/wiper, the ones he brought out were nearly $40/wiper. I've been up there for exhaust parts too and they tried the same exact thing then. I would do your due diligence before you trust these guys to sell you anything. The icing on the cake is the gentlemen who initially did con me, checked me out and didn't even have the decency to apologize, and once I got my receipt he rolled his eyes and just walked away. Stay classy AutoZone Berea
- SSSztuczkaDec 28, 20251.0Laziest workers who will do the most to be able to do the least . Called about battery stock inquiry and all the guy could manage to utter was “it says we have it online” and what do you know , I get there and there’s no stock. Not much is expected of these folks but it seems they can’t even accomplish simple Things
- LWLexi WalkerDec 23, 20251.0Stoped in to get wipers and a light for my car the bald man in a gray shirt handed me a paper to go find my own parts, everytime I asked him for help with anything he sighed and seemed like he didnt want to help me. When I first arrived I had stood there for 10 minutes while he chatted it up with another customer before anyone even looked my way, the kid was busy helping someone put in a battery, and the other guy in a gray shirt was scanning boxes. Ive been to autozone a ton of times before and they have always helped you get your parts and help you install wipers. Not this guy, not only was he rude he never mentioned anything about helping and honestly i was too annoyed to ask since i figured he couldnt since he couldn't even help a customer get parts. I used to work for an auto part store you dont treat customers like they are annoying you. Absolutely the worst customer service I've ever experienced i will not return, and i will tell my friends and family to avoid this place. I hope for the sake of your customers you hire better people.
- JGJohn GolinarDec 22, 20255.0Guys were great hooked me up with some nice wiper blades
- SEShawn EdgeDec 6, 20255.0Great great great
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Berea, OH?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Berea?
It is located at 430 W Bagley Rd, Berea, OH 44017, USA.
What phone number can I use to contact AutoZone Auto Parts in Berea?
You can call the store at (440) 243-4123 or toll-free at 1-800-288-6966.
Does AutoZone in Berea offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery for customers.
What types of products are available at AutoZone Auto Parts in Berea?
The store carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands can I find at AutoZone Berea?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby automotive services are available around AutoZone in Berea?
Nearby you can find Conrad's Tire & Service and Conrad's Tire Express & Total Car Care for automotive repairs and tire services.
Are there dining options near AutoZone Auto Parts on West Bagley Rd?
Yes, nearby dining options include Wingstop, China House Restaurant, Arby's, Zach's Steakhouse, and Romeo's Pizza, which you can visit before or after your auto parts shopping.
What nearby beauty and wellness services are available near AutoZone in Berea?
Nearby beauty and wellness services include LNZ Hair Studio, Great Clips, Nails4u, TMJ Aesthetics, and Massage Awesome for hair, nails, spas, and massage therapy.
How can I reach AutoZone Auto Parts online or through social media?
You can visit their website at https://www.autozone.com/locations/oh/berea/430-w-bagley-rd.html and follow their Facebook page at https://www.facebook.com/128886803892743 (AutoZoneBereaOH) or their Twitter handle @autozone.