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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(952 reviews)

Business Details

19550 Rockside Rd, Bedford, OH
44146, United States
(440) 786-8500
https://www.enterprise.com/en/car-rental/locations/us/oh/bedford-3911.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bedford, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bedford location today.

Location

Enterprise Rent-A-Car
19550 Rockside Rd, Bedford, OH
44146, United States

Hours

Reviews

4.3
952 reviews
5 stars
676
4 stars
97
3 stars
42
2 stars
37
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency during the rental process.

Rental Experience

Overall, customers reported positive experiences with quick service, clean vehicles, and a smooth rental process.

Communication Issues

Some customers experienced problems with communication, including long wait times and unresponsive staff, particularly regarding vehicle availability.

Mixed Reviews on Pricing

While some customers found the prices reasonable, others felt that the service was overpriced or had issues with billing.

Vehicle Quality Concerns

A few reviews mentioned issues with vehicle condition, including cleanliness and functionality, which detracted from the overall experience.
  • MD
    Mrs Dukes
    2 days ago
    5.0
    I love this location, they have great customer service.
  • NT
    Nathaniel Tofani
    6 days ago
    5.0
    I had a really positive experience with the Enterprise location in Bedford, Ohio. Every time I called, someone answered the phone as quickly as they could, even on busy days when they were clearly understaffed. I always felt like they were doing their best to take care of me. They made sure to get me into a vehicle even when options were limited, and they were incredibly helpful when I needed to switch into something more fuel efficient. Throughout the entire rental period, no matter who I spoke to, the staff was consistently patient, professional, and willing to answer all my questions, especially regarding the rental terms and insurance payments. At the end of my rental, they were also very accommodating and allowed me to leave the vehicle at a nearby body shop so they could pick it up at their convenience, which made the process much easier on my end. Overall, the team was responsive, flexible, and genuinely helpful from start to finish. I really appreciated the customer service.
  • VH
    Valerie Henderson
    Feb 21, 2026
    1.0
    I am done with this Enterprise! I had a reservation today at 9am for a large SUV. I arrive at 8:45am to be told they only have a mini van for me. I was told even if I come back later there was no SUV. He claimed he tried to call, he didn’t. I rent from the Bedford location frequently. The last time I rented the car smelled so much like Marijuana we had to ride with the windows down in November. The time before that I waited over an hour for a car. I did receive a free upgrade that I have tried to use multiple times and have always been told there are no cars to upgrade me too. Today was the third strike. I use them because of our company account but no more. I rented from Hertz today and they will be my new go to.
  • LF
    Lela Foster
    Feb 2, 2026
    4.0
    Very pleasant staff. Easily accessable.
  • MH
    Marceina Hancock
    Jan 25, 2026
    5.0
    I love enterprise everytime I go I get a good reliable car I highly recommend this location

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bedford, OH?

Enterprise Rent-A-Car in Bedford offers a wide range of vehicles including cars, vans, and luxury cars to suit different needs.

What are the operating hours for Enterprise Rent-A-Car Bedford location?

The Bedford location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 10:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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