Advance Auto Parts

4.3
245 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 21240 Rockside Rd in Bedford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
21240 Rockside Rd, Bedford, OH
44146, United States

Hours

Reviews

4.3
245 reviews
5 stars
139
4 stars
65
3 stars
22
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful employees.

Knowledgeable Staff

Many reviews highlighted the staff's knowledge and ability to assist customers with their needs.

Product Availability

Customers appreciated the store's selection and availability of parts, although some noted instances of not finding what they needed.

Pricing Concerns

Several reviews mentioned concerns about pricing, with some customers feeling items were overpriced.
  • EA
    emanuelle A
    Dec 27, 2025
    1.0
    Worst customer service at all. Did a online order and the guy dont want to go and give to me. Lazy,mad person. Bad actitud, dont want to help. Never comeback again
  • LG
    Lauren Goodwin
    Dec 14, 2025
    1.0
    Service needs improvement
  • KD
    K 2the D
    Nov 7, 2025
    5.0
    Very nice customer service the guy knew exactly what I needed and installed it and Ian was the installer
  • SM
    shantel meadows
    Sep 27, 2025
    5.0
    Amazing service and they saved me a lot of money. Angel and Michelle I believe is her name they were amazing and I am so happy with the results. Will definitely come back again.
  • DG
    David Grayson
    Sep 25, 2025
    5.0
    Good people

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*