Jeff Wyler Hyundai of Beavercreek

Reviews

• GD

  Greg DeBrosse

  1 day ago
  5.0
  ⭐⭐⭐⭐⭐ Outstanding Service at Jeff Wyler Hyundai of Beavercreek I had an excellent experience at Jeff Wyler Hyundai of Beavercreek during the middle of a road trip from Georgia to Ohio and back. My 2020 Hyundai Santa Fe started shaking, pulling, and the lane assist stopped working, so I needed help quickly. They were able to get me in right away and diagnosed the issue as the intermediate steering shaft. The team repaired it the same day, which was incredible considering I was traveling. On top of that, they also did an alignment and rotated the tires to make sure everything was working perfectly. My main contact was Dalton, and he was fantastic. He was kind, attentive, and extremely helpful throughout the whole process. The mechanic even took the time to ride in the car with me so he could experience exactly what the vehicle was doing. That kind of attention to detail is rare and really appreciated. The manager was also great to work with and clearly runs a strong team. Everyone was friendly, listened carefully to what I had to say, and moved quickly to solve the problem. The dealership itself is excellent too. The waiting room is top tier with plenty of seating, free coffee, and snacks. They even have some cool cars on display in the lobby, including an Ioniq. I’ve owned several Hyundais and have visited Hyundai dealerships in Louisiana, Texas, Oklahoma, Arkansas, Georgia, and Ohio, and this was by far the best experience I’ve had. Fast, friendly, professional, and they genuinely cared about fixing the problem. Highly recommend this dealership.
• DT

  David Taft

  1 day ago
  1.0
  If I could give less stars, I would. 10 weeks to diagnose and effect repairs. Horrible communications, starting from service agents who would not return phone calls resulting in me having to work directly with the service manager who was friendly and helpful but has his hands tied by corporate policies. Hyundai corporate was contacted by me but even they were unable to move things or get phone calls back. Emails to the manager of the dealership went unanswered. Only bright spot was I had a loaner for all ten weeks. When I went to pick up my car, it was buried in the back, unwashed, and the exterior was nasty. Definitely do not recommend their dealership nor Hyundai products.
• JE

  Jennifer Ellison

  3 days ago
  2.0
  Poor communication. They had my car for several days with no update despite multiple calls from me. I was promised my car on Wednesday and got a call that evening saying the part was defective and they would have a replacement Thursday morning, no issues with that. I got no call or update at all on Thursday, again despite multiple calls from me. Overall, 10 days without a car and very few updates or communication on their part. I would have been much more understanding if they’d just simply communication and updated me.
• KB

  Kelly B.

  Feb 25, 2026
  5.0
  I have been having problems with windows in the back of my ‘23 Sonata rolling down or up and not working all the time. They diagnosed it and are going to fix it as it’s under warranty. They are even going to replace a part of my steering wheel which has chrome trim bubbling up on it. Hyundai has a great warranty and I am glad they were able to get me in and get my car checked out so quickly! The staff was great, the wait wasn’t terrible and the waiting area is very nice! I’m new from Idaho and this location will be my new dealership and service department to go to.
• SB

  Stephen Burnell

  Feb 13, 2026
  1.0
  I took my 2014 Hyundai Accent to this dealership in February 2025 because the engine was making a grinding noise. I was told it needed a full engine replacement, which I paid $7,500 for. At the time, the engine had only 81,000 miles, and my vehicle was just one month past its 100k/10-year warranty. Over the next 10 months, the check engine light would intermittently come on for a day and then go off for weeks. Eventually, it started flashing. A third-party mechanic diagnosed a P240 code, indicating a potential issue with the catalytic converter or O2 sensors. I brought this information to the dealership, and they charged me $240 for diagnostics and $800 for new ignition coils—despite overcharging for shop supplies, which are capped at $24 in their own contract. After the repair, the check engine light came back on after just 30 minutes of driving. When I returned, I was told the catalytic converter or O2 sensors needed replacement, with an estimate of $3,800. Before the engine replacement, my vehicle had no issues for 10 years. Since the dealership handled the engine replacement, the car has had nothing but problems. I expected a much higher level of service and accountability from a Hyundai dealership, especially after such a major repair. Unfortunately, my experience has been costly, frustrating, and disappointing. I would avoid getting any work completed here.

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