Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Beaver Dam, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,563 reviews
5 stars
660
4 stars
472
3 stars
219
2 stars
69
1 star
143
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.
Cleanliness Issues
Multiple reviews highlight ongoing cleanliness problems, particularly in bathrooms and showers, with some customers describing them as disgusting.
Service Delays
Customers frequently mention long wait times for food and showers, indicating a lack of adequate staffing during busy hours.
Facilities Quality
While some customers appreciate the variety of food options and parking availability, many express dissatisfaction with the condition of the facilities, including broken pumps and dirty areas.
- DMDave McKenzie1 day ago3.0Stopped for gas and food Sunday evening, McDonalds was good, bathrooms were out of drying paper in two of three. While getting some candy and drinks for the road with my wife and grandson we listened to a lady with green in her hair berating the employee at the register accusing him of texting someone saying she wasn’t doing her job and saying that he better keep her name out of his mouth (real Will moment). When we did go to the register a couple of minutes later she was standing there talking on her phone while ignoring us saying she doesn’t have to put up with this shit. A moment later the man came back and cashed us out. He seemed to be trying to de escalate the situation but the lady just kept going off.
- FAFarhan AbdiDec 23, 20251.0Unbelievable how she behaves,she don’t even worth to be in that position anymore.
- CNChristopher NavarroDec 20, 20254.0We stopped for a quick bite to eat, the store was clean, the restaurants here are McDonald’s and a Subway.
- DLdecker laneDec 13, 20251.0The employees are always great the gas pumps are horrible. Corporate please do better. Your customers are mad and your employees are being forced to deal with upset customers all day.
- SLSally LangfieldsDec 13, 20255.0I went there this week sometime on Wednesday night! It was after midnight for sure but goodness me I can't remember the exact time 😅 but there was a blonde girl running around doing so much work in there and she was getting everything in such topnotch order! That poor girl had no help from the other employees there that were standing there doing nothing but watching videos or talking on their phones! I hope she knows just how hard she works is seen by someone! I even asked her about the coffee and she was so helpful with giving me advice even though she was so busy, I didn't catch her name unfortunately but it was the night working crew with the blonde girl! I'm giving this place 5 stars just because of her effort and work in cleaning, stocking, and friendly advice when asked!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are offered at the Pilot Travel Center in Beaver Dam, OH?
Pilot Travel Center in Beaver Dam offers fuel including gas, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, a variety of fresh foods, snacks, drinks, and more.
Are the Pilot Travel Center facilities open 24 hours?
Yes, this location is open 24 hours a day, every day of the week.
Does the Beaver Dam Pilot Travel Center have showers available?
Showers are available at Pilot Travel Centers, but availability varies by location. It's best to check with the store directly or use the online store locator to confirm.
What payment methods does the Pilot Travel Center accept?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Is overnight parking available at this Pilot Travel Center?
Overnight parking is available but subject to location-specific rules. Contact the store directly for detailed information.
Does the Pilot Travel Center in Beaver Dam support commercial drivers with CAT scales?
Yes, all Pilot Travel Center locations, including Beaver Dam, have CAT scales available for commercial drivers.
What nearby food options are available around the Pilot Travel Center in Beaver Dam?
Nearby dining options include Subway, McDonald's, and Denny's, providing a range of sandwiches, fast food, and breakfast options for travelers.
Are there nearby auto services available around the Pilot Travel Center?
Yes, nearby auto services include Goodyear Commercial Tire and Service Centers, Beaverdam Fleet Service, Speedco, Wingfoot Commercial Tire Systems, and Habegger's Garage.
Where can customers get propane or money transfer services near the Pilot Travel Center?
Blue Rhino Propane Exchange is nearby for propane needs, and Western Union offers money transfer services close to the travel center.
How can drivers reserve parking or get an eGift card for Pilot Travel Centers?
Drivers can use the 'Reserve Now' app for parking reservations and get eGift cards through the Pilot MyRewards app available on the App Store.