Welcome to Pilot Travel Center in Beaver Dam, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Many customers reported issues with cleanliness, particularly in the bathrooms and showers, with some describing them as disgusting or poorly maintained.
Customer Service
Customer service experiences varied widely, with several reviews highlighting rude or unhelpful staff, particularly during night shifts.
Wait Times
Customers frequently mentioned long wait times for showers and food, with some expressing frustration over slow service at the gas pumps and food counters.
Facilities
While some customers appreciated the variety of food options and the cleanliness of certain areas, others noted that facilities like showers were often unavailable or not properly maintained.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of attention to cleanliness and customer service.
LW
Lukasz Wakula
Nov 13, 2025
1.0
I waited too long for a shower!
Also when I got in in #10 water was barely dripping from shower head …
BB
Betty
Nov 12, 2025
3.0
Best McDonalds Ive ever had but, waited near 10 minutes to pump $30 in gas because, the pump was super slow...didn't changed squeezing the handle either.
CP
Carl Peeples
Nov 1, 2025
3.0
White boy wouldn't tell me how long it might be for the next shower to be available or rather there's no one to clean them at the moment.
DS
Daanvir Singh
Oct 24, 2025
1.0
I stopped at this Pilot Flying J recently and had a very disappointing experience with an employee named Lanae. Her attitude was rude and unhelpful from the moment I approached the counter. Instead of assisting with my questions, she seemed irritated and dismissive, making the entire interaction uncomfortable.
MF
Mud Flaps
Oct 17, 2025
1.0
As we were walking in to get our showers, we noticed how dirty the parking lot was with overflowing trash & knew that was not going to be a good sign. Sure enough, the inside was bad to the point of ceiling tiles hanging down. There were 11 people waiting for a shower, but after seeing several people come out of their shower, there were still 10 after 45 minutes! Saw the manager & cashiers talking, but no one offering to clean showers or even apologize. We left & walked across to the Flying J that was very clean & friendly🤷♀️ Hopefully this will be on their list to update soon.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are offered at the Pilot Travel Center in Beaver Dam, OH?
Pilot Travel Center in Beaver Dam offers fuel including gas, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, a variety of fresh foods, snacks, drinks, and more.
Are the Pilot Travel Center facilities open 24 hours?
Yes, this location is open 24 hours a day, every day of the week.
Does the Beaver Dam Pilot Travel Center have showers available?
Showers are available at Pilot Travel Centers, but availability varies by location. It's best to check with the store directly or use the online store locator to confirm.
What payment methods does the Pilot Travel Center accept?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Is overnight parking available at this Pilot Travel Center?
Overnight parking is available but subject to location-specific rules. Contact the store directly for detailed information.
Does the Pilot Travel Center in Beaver Dam support commercial drivers with CAT scales?
Yes, all Pilot Travel Center locations, including Beaver Dam, have CAT scales available for commercial drivers.
What nearby food options are available around the Pilot Travel Center in Beaver Dam?
Nearby dining options include Subway, McDonald's, and Denny's, providing a range of sandwiches, fast food, and breakfast options for travelers.
Are there nearby auto services available around the Pilot Travel Center?
Yes, nearby auto services include Goodyear Commercial Tire and Service Centers, Beaverdam Fleet Service, Speedco, Wingfoot Commercial Tire Systems, and Habegger's Garage.
Where can customers get propane or money transfer services near the Pilot Travel Center?
Blue Rhino Propane Exchange is nearby for propane needs, and Western Union offers money transfer services close to the travel center.
How can drivers reserve parking or get an eGift card for Pilot Travel Centers?
Drivers can use the 'Reserve Now' app for parking reservations and get eGift cards through the Pilot MyRewards app available on the App Store.