Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Avon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Avon location today.
Location
Hours
Reviews
4.3
276 reviews
5 stars
206
4 stars
18
3 stars
10
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Avon location consistently received praise for being friendly, helpful, and accommodating, with many customers highlighting specific employees like Bryce, Sterling, and Serena for their exceptional service.
Rental Process
Customers reported that the rental process was generally smooth and efficient, with quick pick-up and drop-off times, although there were some complaints about vehicle availability and billing issues.
Vehicle Quality
While many customers appreciated the cleanliness and condition of the vehicles, there were some reports of cars being unclean or not meeting expectations.
Communication Issues
Several reviews mentioned poor communication regarding reservations and billing, with some customers expressing frustration over unexpected charges and lack of follow-up.
Repeat Business
Many customers indicated they would continue to use the Avon location for future rentals due to positive past experiences and the quality of service provided.
- HBH Burch5 days ago5.0Outstanding customer service.
- JAJacqueline AugustineNov 15, 20255.0Great place to rent a car! Bryce and Greg are super friendly and made the whole process easy. Pricing is reasonable and the car variety fantastic. The car we rented was well maintained and had no issues. I've been a repeat customer and plan of coming back! I would recommend this place to anyone!
- SGSharayah GoodwinNov 6, 20251.0Worst experience ever. The employee put that the car was returned on the 2nd at 6 pm, when it was returned on the 1st at 3 pm. Charged me for an extra day. Said he’d fix his error immediately. Didn’t. Corporate said the same, and so did the social media team. This should be such an easy fix. They can clearly see when the car was returned on their cameras. Fix your stupid employee’s mistake and give the customer their money back. All of these years we’ve always rented from Enterprise, never had a problem. I think the issue is that it was an after-hours return, which gave them the ability to lie and charge extra. I never want to use Enterprise again, no matter what branch, now that I know that they never resolve issues and can actually lie about return time and dodge you.
- SASteven AlbertoOct 29, 20255.0The staff was friendly and very helpful with the whole rental process.
- AEArt EhlingerOct 15, 20255.0Rented a vehicle from Enterprise in Avon Ohio for 9 days. Will came and picked me up from my house to Enterprise. Will came in extra early to do this for me. I had issues with my car, so in Canterbury pa I exchanged cars at another Enterprise store. Was on the road under 30 minutes. Thanks to Mike at Enterprise Canterbury. I returned my car early due to a personal injury to myself. So I returned my car back to Enterprise Avon on Tuesday morning. Enterprise manager Dominic, took care of all my issues. Thanks, will use Enterprise again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Avon, OH?
Enterprise Rent-A-Car in Avon offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Avon?
Enterprise Rent-A-Car in Avon is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Avon?
Enterprise Rent-A-Car is located at 33666 Lear Industrial Pkwy, Avon, OH 44011.
How can I make a reservation with Enterprise Rent-A-Car in Avon?
You can make a reservation online at Enterprise's Avon location website or call them directly at +1 440-934-6111.
What payment methods are accepted at Enterprise Rent-A-Car in Avon?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car in Avon offer any special discounts?
Yes, Enterprise offers discounts for active military members.
Are there any nearby places for entertainment or dining close to Enterprise Rent-A-Car in Avon?
Yes, Westside Barre, a bar, pub, and dance club, is nearby and can be a great spot to visit before or after your car rental.
Are there any automotive services near Enterprise Rent-A-Car in Avon?
Yes, Christian Brothers Automotive, an automotive repair and oil change station, is near Enterprise and can assist with vehicle maintenance needs.
Where can I find storage facilities near Enterprise Rent-A-Car in Avon?
Nearby storage options include Public Storage and Avon Self Storage, both convenient for customers needing extra space.
What should I know about the services Enterprise Rent-A-Car offers at the Avon location?
Enterprise in Avon provides car rental services including van and luxury car rentals, with options for airport pickup for added convenience.