AutoZone Auto Parts

4.4
379 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chester Rd in Avon, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Avon, OH or call us at (440) 937-1540.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
35850 Chester Rd, Avon, OH
44011, United States

Hours

Reviews

4.4
379 reviews
5 stars
250
4 stars
70
3 stars
30
2 stars
12
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a large inventory and usually had the parts they needed in stock.

Cleanliness Issues

Some reviews mentioned concerns about the overall cleanliness of the store, indicating a need for improvement.

Inconsistent Experiences

While many had positive experiences, several customers reported issues with receiving incorrect parts or poor service from certain employees.

Installation Services

Customers appreciated the assistance with installations, although there were mixed reviews regarding the staff's expertise in performing these tasks.
  • ZS
    Zachary Smith
    Oct 25, 2025
    5.0
    Amazing work and help changing a dead batter! Thanks Andrew!!!
  • FL
    F.c. L
    Sep 15, 2025
    5.0
    Baren hooked it up ! My battery was dead I jumped it and had it important meeting kept my car running made it to AutoZone and got me a battery and got my alternator tested young man who took care of me was exactly what you want your AutoZone person to be thank you Baron
  • JT
    Jan Thorkelson
    Sep 4, 2025
    4.0
    Don't worry if you don't no what you need or where to find it. The employees here are friendly and knowledgeable. When they see you they acknowledge you and will help you as soon as they can. They have a large inventory and usually have what you need.
  • MM
    Makenzie
    Aug 3, 2025
    1.0
    If I could 0 stars I would. Overall cleanliness needs an update. Workers rude, refused to install my battery because I wouldn’t give my phone number for points. I returned the battery and got it from O’Rileys. You lost a customer forever.
  • MP
    Mark P
    Jul 27, 2025
    1.0
    Corporate refuses to help. I called a while ago in regards 2 adjustable upper rear control arms. They sent non adjustable. Mechanics do not warranty parts. They pulled up order I purchased in store and last corporate call. All of a sudden now they can't pull information under my rewards. They aren't paying for the labor. Refuse giving me difference back in parts. It's ridiculous. Adjustable cost a lot more than non adjustable. AutoZone has went all the way downhill and I had to scramble around originally because they sent 4 of the same parts. Half the employees can't even assist customers. Have secret shoppers go in. I'll guarantee my word. They pretty much stole from me. They should be switching parts out and paying labor cost. On last call the lady said, "I'll get a call back." That was long ago. Until this day no call in regards to this. They steal from people. It's pathetic. Bad customer service. I heard this is the location that texts you after you leave which is not right. Buyer beware.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Avon, OH?

AutoZone Auto Parts in Avon, OH is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone in Avon offer in-store pickup and delivery services?

Yes, AutoZone in Avon offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.