Tire Choice Auto Service Centers

Reviews

• JK

  James Kelly

  1 day ago
  1.0
  Extremely rude and terrible customer service. I don’t know how they haven’t turned away all their customers. My car started to sound unsafe, and I felt this location was the only location I could get to safely. I knew the sounds were coming from a pothole I struck earlier, and so I wanted to ensure that it would not be covered by insurance. Their quote was $3,800 for the repairs. The process of getting my adjuster to the car took approximately a week, which included a weekend where insurance does not operate. During that time, Phil and Paul repeatedly harassed me for a decision in an attempt to get me to pay the full amount. After the adjuster denied my claim, I stated for the fourth or fifth time that I would not be spending $3800 to repair a hybrid car with 240,000 miles on it and the original hybrid battery. Only after the adjuster denied my claim and I refused the cost again did Phil tell me that not every repair was necessary and that the repairs that addressed the immediate safety of the vehicle would cost only $1,100, and to get my business, would do it for $1,000. Since I have other, significantly cheaper options, I attempted to further negotiate a better price with Phil. I mentioned that I was unhappy with my service since I felt they had been pushy. He immediately denied it, despite him and his coworker having called me at least once each day to attempt to sell me $3,800 in repairs that he admitted were not immediately necessary. I had already made it clear that I was waiting myself for answers and that I was not interested. Furthermore, upon me sharing my unpleasant experience, Phil felt insulted enough to tell me to retrieve my car, indicating he was no longer interested in my business. In short, Tire Choice is a criminally dishonest company that will lie to sell you parts and service you don’t need and that will harass you in their attempt to do so. They have terrible customer service that will take insult to respectfully shared concerns and lose their company business due to their egos. This was my first experience with them, and I will never give these crooks my business.
• TK

  Tom Kelley

  5 days ago
  5.0
  I needed tires in a hurry. These folks were quick, efficient, and explained everything.
• CH

  Chris Hammond

  Apr 30, 2026
  1.0
  Took my car in for stalling. One day later, I was notified and the only thing done was an oil change. Was told to drive a stalling car for a week to see if it clears up. Being frustrated with the lack of care and professionalism I paid and left. Then my car stalls at a red light at a major intersection. After having my car towed home, it will no longer start. Don't waste your time and money on this business.
• JK

  Jacquie Kranyak

  Apr 15, 2026
  5.0
  Great service! Honest, reliable, timely.
• PB

  Patty Banks

  Feb 25, 2026
  1.0
  I had brought my cars here for 20 years, both my work and my personal cars. I have a Tesla for work and I've taken it here for four service appointments over the past year. This morning I was RUDELY told they couldn't work on my car, that they don't have the capability. I will never bring another car here again. Well done Conrad's, this is NOT how you treat a loyal customer!

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