Welcome to Flying J Travel Center in Austinburg, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
While many customers praised the cleanliness of the restrooms and showers, there were several complaints about dirty showers and unclean dining areas.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service, particularly from management.
Food Quality
Customers expressed dissatisfaction with the food quality and availability, noting that items often appeared old or unappetizing.
Parking Availability
Many reviews highlighted the ample parking space available, although some noted issues with parking policies and fees.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including malfunctioning pumps and cleanliness issues in various areas.
MZ
Mark Zittels
3 days ago
1.0
The gas pumps run very slow. Takes 7 minutes to pump 19 gallons
SJ
Saxaphn Jones
Jan 5, 2026
5.0
Don't forget to end your visit to this 40 million dollar facility by ruining your trailer on departure. A dump truck of CA6 gravel would probably fix it for $300. What? Pay a trucker? Never!
KO
Kenneth Opatrny
Dec 21, 2025
2.0
Evertime I eat in the trucker's lounge the tables are never cleaned off. FILTHY!!
TK
Trucker Kryten
Dec 20, 2025
1.0
I'm not sure if there's something in the air tonight, but I'm about sick and tired of poor customer service from flying J employees. From the poor dining experience at Denny's to the even poorer attitude from the lady behind the counter, I chose poorly tonight by coming here.
Edit: You now add "liar" to this review.
MA
Mohanad Alnaisani
Dec 8, 2025
5.0
Clean station, great friendly staff, clean restrooms and hot water
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Flying J Travel Center in Austinburg, OH offer?
Flying J Travel Center provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee on the interstate.
What are the operating hours of Flying J Travel Center?
The Flying J Travel Center in Austinburg is open 24 hours a day, seven days a week, including holidays with regular hours.
Does this location have showers available for customers?
While some locations at Flying J offer showers, you can check which locations have showers on the store locator at https://locations.pilotflyingj.com/search.
What payment methods are accepted at Flying J Travel Center?
Flying J Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking available at Flying J Travel Center in Austinburg?
Yes, overnight parking is available. For specific parking rules or questions, please contact the store directly.
Are there fuel options like diesel and gasoline available here?
Yes, Flying J offers gasoline, diesel, and DEF with high-speed pumps. Visit https://pilotcompany.com/fuel-prices for detailed fuel options.
How can I reserve parking at Flying J Travel Center?
You can reserve parking through the Pilot app or online at https://pilotcompany.com/park.
What nearby accommodations are available if I need to rest overnight?
Nearby hotels include Americas Best Value Inn, Austinburg Inn & Suites, Holiday Inn Express & Suites Ashtabula-Geneva, Sleep Inn & Suites, and Red Roof Inn, all convenient for travelers using Flying J Travel Center.
What dining options are close to Flying J Travel Center in Austinburg?
Nearby dining options include Denny's, Burger King, Subway, Taco Bell, Dunkin', and McDonald's, providing convenient meals before or after your visit.
Are there any nearby services for truck drivers such as tire shops or automotive repair?
Yes, Southern Tire Mart, Wingfoot Truck Care Center, and Speedco are nearby, offering tire and truck repair services for drivers stopping at Flying J Travel Center.