Enterprise Rent-A-Car

4.3
277 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ashtabula, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ashtabula location today.

Location

Enterprise Rent-A-Car
2719 N Ridge Rd E, Ashtabula, OH
44004, United States

Hours

Reviews

4.3
277 reviews
5 stars
207
4 stars
22
3 stars
11
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, contributing to a positive rental experience.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including not receiving the vehicle they reserved and poor communication regarding availability.

Overall Experience

While many customers had positive experiences, there were significant complaints about service inconsistencies and unprofessional behavior from some staff.
  • RS
    Rinat Shavketov
    3 days ago
    5.0
    The lady at the front desk was very friendly and helpful. Thank you
  • CH
    Christina Hozian
    5 days ago
    5.0
    They were very friendly n respectful. Very reasonable in pricing also. I would recommend anyone that needs to rent a vehicle i would tell them to choose enterprise. Thx you
  • BW
    Brian W Welch
    Dec 19, 2025
    1.0
    Rented a car for four or five days The unit that was rented to me was a electric / gas unit never drove one before first in the initial I didn't know how to park the unit or have it going to gear which was never shown to me. Struggled with that for a bit but got it figured out would no help from them. Took unit home found that the car used in excessive amount of gas concerning with electric/ gasoline driven unit put that to the side it was okay for what it was. The next day drove out and found that the wipers were streaking so bad that you could barely see out the front windshield contacted them to inform them of this issue and safety they did say that the current dealership that I got the unit from is closed on Sundays and the closest one available would be 35 to 40 minutes away so they asked me to drive and unsafe unit to a location to transfer vehicles transfer the vehicles this new vehicle that was transferred to me was not too bad but it had a massive shake anytime you went over over 60 mph so considering that I was driving states away this was going to be a long haul The experience that I've had with the vehicles has really deterred me from using them again it seems to me that their service portion of these cars is not being done correctly they're hurrying up bringing them in washing cleaning and then letting back out to the customer without test driving these units for safety or concern. All in all I would say my experience this time with them is not well I give it a one star in the previous times I've have given them four. I just feel that their shop should be test driving these units before they're given I don't believe that is being done it's a very sad thing especially someone who's planning on taking that unit a thousand more miles. I could have called and tried to get another unit which would take hours on in away from my trip again that I've already done prior with the switching of the first unit I just didn't have time to do so and first of all I shouldn't have to do that these should be ready prepared for a 2000 mi journey if not more
  • LM
    La'Shai Moss
    Dec 17, 2025
    5.0
    I absolutely love them !! They have been so helpful to my family and I ! Forever grateful for the team that works there.
  • EP
    Elaine Ponteri
    Dec 16, 2025
    5.0
    The staff was amazing! Well organized and from start to finish was excellent! Thank you for making an already stressful situation much better!!! Highly recommend Enterprise!!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Ashtabula, OH?

Enterprise Rent-A-Car in Ashtabula offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Ashtabula?

The branch is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.