Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ashland, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ashland location today.
Location
Hours
Reviews
4.1
158 reviews
5 stars
110
4 stars
9
3 stars
11
2 stars
3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trey, Hannah, and Demarco for their excellent service.
Reservation Issues
Several reviews highlighted problems with reservations, including cars not being available despite prior confirmations, leading to frustration among customers.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues such as dirt and pet hair.
Overall Experience
While many customers had positive experiences and would recommend the location, there were significant complaints about poor service and management, particularly regarding communication and handling of issues.
- SFSusan FairlessDec 30, 20255.0Excellent service. I rent frequently and Trey always has the car I reserved.
- HMHanna MyersDec 17, 20255.0Wonderful people who helped me fast and I couldn't be more grateful. Thank you!
- KDKaren DohnerDec 13, 20255.0The agents made sure I was comfortable with the car option they provided. They made sure I understood the features and operation of the car.
- BMBrenda MarcumDec 9, 20251.0Place knowingly rented me a car that had an open recall on it, let me drive it for a month. Decided maybe it time to have it repaired. I took it in, he pointed out one of 2 cars that were sitting there that were ready to go. Said sit tight, reminded him I couldnt see a night over and over again. He ended up taking 2 couples that came in after I did. I got a car that just come in, I was outside watching her get out. He looked it over all right. The outside and odometer. Who the heck cares about oil or antifreeze, just small things. Then he wanted to wash it, thought I was gonna have to draw him a map about seeing at night. The car I am in has a very questionable travel down the road. If they want it back they can come get it, I am not driving it . Before anyone says call and we will discuss. Already gave you that chance, you chose not to call me. Public, beware of the safety of rental cars from Enterprise, Ashland. Do you really think that I would sling this kind of slander if I didnt have proof. Didnt take long this Kim wants to discuss. I had already called customer service, they have all the info. The person above the branch manager was supposed to call and didnt. So thats it.
- KRKaren RainesNov 27, 20255.0Trey was helpful and got us in and out quickly, both at pick up and drop off. I would definitely recommend to anyone needing a rental.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Ashland, OH?
Enterprise Rent-A-Car is located at 2143 Claremont Ave, Ashland, OH 44805.
What are the operating hours of Enterprise Rent-A-Car in Ashland?
Enterprise Rent-A-Car in Ashland is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
What types of vehicles can I rent at Enterprise Rent-A-Car in Ashland?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in Ashland offer any special rental deals?
Yes, they offer great weekend rates which you can book through their website.
What payment options does Enterprise Rent-A-Car accept in Ashland?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Ashland owned by women and do they offer military discounts?
Yes, this location is women-owned and offers discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car in Ashland?
You can reserve your rental car online at their official reservation website or by calling their local phone number at +1 419-289-1818.
What nearby automotive repair shops are close to Enterprise Rent-A-Car in Ashland?
Nearby automotive repair shops include Caliber Collision, Nagys Collision Specialists, and ProTouch Vehicle Protection - Ashland, all convenient for customers needing repair services while renting a vehicle.
Are there any nearby car wash and detailing services near Enterprise Rent-A-Car in Ashland?
Yes, Ashland Laser Wash and Laser Car Wash are close by, offering car wash and detailing services for rental customers wanting to keep their vehicle clean.
What local healthcare facilities are near Enterprise Rent-A-Car in Ashland, OH?
Nearby healthcare facilities include Samaritan Health and Rehab Center, UH Claremont Medical Services, and Samaritan Regional Health System, which might be useful for customers seeking medical services during their stay.