AutoZone Auto Parts

4.2
361 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Main Street in Ashland, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ashland, OH or call us at (419) 289-2327.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
727 E Main St, Ashland, OH
44805, United States

Hours

Reviews

4.2
361 reviews
5 stars
206
4 stars
78
3 stars
33
2 stars
19
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others, particularly in management, are criticized for being rude and unhelpful.

Product Availability

Customers frequently mention that the store has a good selection of parts, but there are complaints about items being out of stock or needing to be ordered.

Service Speed

Many reviews highlight fast service and quick transactions, although some customers experienced longer waits.

Employee Knowledge

Several customers appreciate the knowledge and expertise of the staff, while others report instances of employees being unhelpful or lacking product knowledge.
  • AA
    Alan
    Dec 21, 2025
    5.0
    Bought a battery and the manager installed it also.Niw that's service.I but all my batteries from there.
  • KK
    kris kpchak
    Dec 20, 2025
    1.0
    This store is pathetic. Multiple times I’ve gone there to warrenty parts and they say can’t do it. I then call or drive to the Mansfield location and all of a sudden I can do it? This store is so incompetent it’s really insane. I don’t know if the manager just isn’t smart enough. But if I have a battery that’s less than a year old and it went bad and was gotten at autozone I would say they need to replace it. Not tell me to screw off. Wish I could give this store a zero. Terrible
  • JH
    Josh Huff
    Dec 16, 2025
    1.0
    If I did not have to give them a star to give them a review.I wouldn't!!! employees weren't not nice. Kind of smart aloky would not recommend at all... Would not do price matching like they said.
  • DG
    Dale Green
    Nov 5, 2025
    4.0
    Great fields
  • DS
    Danielle S
    Sep 13, 2025
    1.0
    Would be a zero if possible!! Visit the Ashland location and give all the information to get new breaks and rotors for my 2019 dodge ram 1500 big horn 4x4! Specifically said it is a 6 lug rotor thats needed! The employees at this location not only sold the wrong part not once but TWICE!!!!! First time they sold me 5 lug the second time they sold me 8 lug rotors!! The manager was even involved!! 3rd trip to auto zone was to get a complete refund!! Magically I go to O'Reillys and they not only get it correct on the first visit but it was also $250 CHEAPER!!!!! Will never go to Auto Zone again!! DON'T WASTE YOUR TIME!!!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.