Enterprise Rent-A-Car

4.1
492 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

301 N Leavitt Rd, Amherst, OH
44001, United States
(440) 988-5144
https://www.enterprise.com/en/car-rental/locations/us/oh/amherst-3930.html
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About

Car Rental AgencyVan Rental
Need a rental car in Amherst, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amherst location today.

Location

Enterprise Rent-A-Car
301 N Leavitt Rd, Amherst, OH
44001, United States

Hours

Reviews

4.1
492 reviews
5 stars
333
4 stars
54
3 stars
16
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Zya, Avery, and Rachel for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with many reporting fast processing times for both pick-up and drop-off.

Vehicle Condition

While most vehicles were reported as clean and in good condition, there were some complaints about receiving cars that were not properly serviced or had issues.

Reservation Issues

Several customers experienced problems with reservations, including not having the requested vehicle available and issues with deposits and charges.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and management, particularly in handling complaints and issues.
  • NN
    Name
    4 days ago
    5.0
    Avery, Jameel, and Zyah were so kind, helpful, and funny! They all made this experience so much better for me. Avery and Jameel were super great in showing me the suv, and how to use it as it was a newer model. I would recommend this place and team to anyone. They are the best!
  • SA
    SANDY ALVAREZ
    Nov 12, 2025
    5.0
    Love the staff!
  • AM
    Allen Miller
    Oct 24, 2025
    5.0
    Thanks Avery Jones for your professional support and support in getting me in a car inless than 10 minutes
  • VH
    Valerie Howard
    Oct 20, 2025
    5.0
    We really appreciate the professionals, accuracy and customer service from Zya Williams. She is ALWAYS willing to assist. This location is ALWAYS BUSY, but the team strives to execute speed while assisting each person. They must be doing something right because they seem to always assist customers. Keep up the good work Zya and staff.
  • TB
    Tony Beetler
    Oct 15, 2025
    5.0
    Enterprise in very pleasant experience they got really nice cars quick and courteous in and out no problems no hassles it's a relief to have a decent place to go to like that thank you very much see AJ he rocks
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Amherst, OH?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs in Amherst.

What are the operating hours for Enterprise Rent-A-Car in Amherst?

The Amherst location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.