Enterprise Rent-A-Car

4.1
499 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

301 N Leavitt Rd, Amherst, OH
44001, United States
(440) 988-5144
https://www.enterprise.com/en/car-rental/locations/us/oh/amherst-3930.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Amherst, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amherst location today.

Location

Enterprise Rent-A-Car
301 N Leavitt Rd, Amherst, OH
44001, United States

Hours

Reviews

4.1
499 reviews
5 stars
340
4 stars
54
3 stars
16
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and accommodating, with many customers highlighting individual employees for their exceptional service.

Vehicle Condition

Most customers reported receiving clean and well-maintained vehicles, although there were some complaints about specific cars having issues.

Rental Process

The rental process is generally described as quick and efficient, though some customers experienced delays and issues with vehicle availability.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding deposits and perceived high costs, which affected their overall experience.

Mixed Experiences

While many reviews are positive, there are notable complaints about management and customer service failures, indicating inconsistency in service quality.
  • AK
    Alla Kalchik
    Jan 5, 2026
    5.0
    Super fast and friendly staff. Informative about what to see while in Ohio. We were given a choice of which car we would like to go with. Definitely would recommend these guys when you need a nice reliable car.
  • TS
    Tamara Sledge
    Jan 4, 2026
    5.0
    Zya at enterprise had amazing customer service. I was very upset after having an accident. Zya was well informed and made sure I was comfortable with the vehicle before leaving Enterprise. The vehicle was amazing!
  • RR
    ruth rivera
    Jan 3, 2026
    5.0
    Mike, Avery and Jameel where great. Very polite, and professional answering all of my questions I had regarding my insurance claim with the rental after my accident. It was one less thing I had to worry about. Great service the entire time I needed the rental. Will definitely be back to rent again in the future for leisure versus necessity. Thank you.
  • CL
    Chris Loy
    Dec 30, 2025
    5.0
    Great service, clean car at a good price.
  • MH
    Marlene Hernandez
    Dec 27, 2025
    5.0
    everything perfect, very professional service.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Amherst, OH?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs in Amherst.

What are the operating hours for Enterprise Rent-A-Car in Amherst?

The Amherst location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.