Olson Auto Repairs LLC

Reviews

• RS

  rachel stokes

  Apr 1, 2026
  5.0
  This shop has become my family’s go to! We won’t go anywhere else ! Great service!! Great people!
• GC

  Gadge Childs

  Apr 1, 2026
  5.0
  Great people great mechanics couldn't ask for better service. I send everyone to here!
• CM

  Calvin Miller

  Mar 11, 2026
  1.0
  I didn't have a great experience here. Normally I would fix things on my vehicle myself, I've been busy fixing up my home and decided to give the auto shop around the corner from my house a try. I checked on their website where you can schedule your own appointment. One of the first things you see is an advertisement for "free estimates" and "free quotes". Awesome! As a small business owner myself I often give discounts to first time clients to get them in the door. I drop my car off, they let me know they'll give me a call. I didn't recieve a call at the designated time/day that was agreed upon, so the following day I reach out. I was quoted a price that was over double what I expected. I called my long standing mechanic I've been going to on and off for the past 15 years across town. I was told the quote included a part that wasn't necessary for the repair and a TOOL that was needed for the job. At no point in time should anyone be paying for a tool that the shop is using on your vehicle and will continue to use on other vehicles, that's a business expense and the responsibility of the shop. If you're charging me for a tool, I'm taking it home with me. After deciding that the shop wasn't a good fit for me I decided to grab my vehicle. After calling in, I'm told that the free estimate/free quote does not apply when you bring your vehicle in to get diagnosed. The free estimate/free quote is done over the phone. I'm hit with a diagnostic fee I was completely unaware of until it was time to pick up my vehicle. I have no problem paying working professionals for their time, their time is valuable. But I need to know I'm what being charged before I take my vehicle in. The interactions I had with the employees at Olson Auto were polite and professional. The biggest issue I have with this business is transparency. If your business advertisements suggest you'll give me an estimate of the repairs for free, it should be clearly stated when I call to make an appointment that there is in fact a diagnostic fee for bringing my vehicle in. It should also be clearly explained that additional items have been added for repair when a mechanic quotes me for a job. I shouldn't be getting an estimate that has an additonal part that was not discussed over the phone as well as a tool needed for the job. I'm disappointed with my experience and was hoping to find a mechanic a little closer to home I could use for repairs when I just don't have the time or tools for the job. This one isn't it.
• BB

  Brian

  Feb 19, 2026
  5.0
  Cory is great, honest and straightforward. Jordan runs office and is awesome as well.
• DR

  diana rice

  Jan 18, 2026
  5.0
  Cory is very knowledgeable and works with you, he gives you the information on what is going on with your car and lets you decide what you would like to fix, prices are fair and customer service is great. I will be returning! Thank you !

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