Feedback on service quality is mixed; while some customers praised the professionalism and helpfulness of drivers, others reported rude behavior and unprofessional conduct.
Response Time
Several reviews highlighted quick response times, with some customers receiving service within 20 minutes, while others experienced long waits and no-shows.
Pricing
Customers noted that pricing was generally fair, but some felt it was overpriced for short distances or specific services.
Customer Support
Customer support received criticism for being unhelpful and rude, with multiple instances of poor communication and unresolved complaints.
MC
Michael Carroll
Dec 16, 2025
5.0
They did a great job of towing my car and then getting it repaired. The clutch issue was tricky but they worked with me and got the issue resolved
NR
N Roberts
Oct 21, 2025
5.0
The drivers name was Kenn. He was very nice and he took his time to make sure my car was secured properly. Great service and would recommend.
ST
Sydney Tolbert
Oct 14, 2025
1.0
I got into a accident with ERIN one of their tow drivers this was 4 days ago, nothings happened since Erin acts like he’s did nothing wrong and they’re not giving him any points anything for rear ending me… they said they’ll have jimmy give me a call, they never called.. Erin made sure I didn’t call the police, but they haven’t seen the last of me 🤣👌🏽
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Z
Oct 3, 2025
1.0
Police called for tow after my son was in a bad accident. Stans towing charged $175 for towing, $200 for road service, $46.57 for delivery service and $315 for storage service while my son was in the hospital for 3 weeks. Total $736.57
TR
Tamara Roddy
Aug 23, 2025
5.0
Fair prices, extremely fast tow arrival. 10/10 recommend. If I have another issue with my vehicle, I will be returning.
Frequently Asked Questions About Stan's Towing Company
What services does Stan's Towing Company provide?
Stan's Towing Company offers 24-hour towing service for all makes and models, including both foreign and domestic vehicles. They also provide estimates and have quality certified mechanics.
Is Stan's Towing Company approved by any major organizations?
Yes, Stan's Towing Company is AAA approved, ensuring trusted and reliable service.
What are the payment options available at Stan's Towing Company?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What are the operating hours of Stan's Towing Company?
They are open 24 hours every day of the week, including weekends and holidays.
Where is Stan's Towing Company located?
They are located at 1713 Copley Rd, Akron, OH 44320, United States.
How can customers contact Stan's Towing Company?
Customers can call them at +1 330-836-0226 or email stanstowingco@aol.com. They also have a Facebook page for updates.
What is the history and reputation of Stan's Towing Company?
Serving the community for over 30 years since 1965, Stan's Towing Company is known for courteous and friendly service with quality certified mechanics.
Are there any nearby places where I can get automotive or related services?
Nearby, you can find Ohio E-Check for emissions inspection and E-Check Station for vehicle-related DMV services, which can be convenient if you need vehicle inspections before or after towing services.
What food options are available near Stan's Towing Company if I’m waiting for service?
You can visit McDonald's for fast food, The Breakfast Box for sandwiches, or Cedar Wings Lounge for a drink and a casual atmosphere near Stan's Towing Company.
Are there any pet care services near Stan's Towing Company?
Yes, there are several nearby pet care facilities including Akron Animal Clinic, West Akron Veterinary Clinic, and Ye Olde Clippe Shoppe for grooming and pet sitting, should you need pet services while visiting.