Quality Body Shop

4.6
194 reviews

About

Auto Body ShopAuto Repair ShopAuto UpholstererAuto Dent Removal Service
Quality Body Shop’s focus is to provide the highest quality repair service and products available. Innovation in this industry mandates that we move swiftly, to stay in stride with new car manufacturers specifications. You in turn reap the benefit in knowing that with Quality Body Shop, your investment will be maintained and the safety of you and your family remains intact. We work on all makes and models. We work with all insurance companies from the time of the accident until your vehicle is safely on the road again...restored to its pre-accident condition (in some cases, better).

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Quality Body Shop
878 West Bowery Street, Akron, OH
44307-2298, United States

Hours

Reviews

4.6
194 reviews
5 stars
162
4 stars
10
3 stars
5
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting excellent communication and support throughout the repair process.

Quality of Work

Overall, customers reported high satisfaction with the quality of repairs, noting that vehicles often looked brand new after service.

Timeliness

Several reviews mentioned timely service and completion of repairs, with some customers receiving their vehicles back earlier than expected.

Attention to Detail

Customers appreciated the thoroughness of the service, including cleaning vehicles before return and addressing minor issues.

Mixed Experiences

While many reviews were positive, some customers reported issues with communication and dissatisfaction with specific repairs, indicating inconsistency in service.
  • MW
    Michael W
    3 days ago
    5.0
    Great service! They did a fantastic job on my car. The staff is amazing. George is very professional and Jasmine is amazing! I may crash my car just so I have an excuse to go back. Jasmine you have my number in your computer:)
  • OG
    Owl The great
    4 days ago
    5.0
    David was amazing there, he was super professional and straight to the point while being polite. Got it done super fast and offered to even do things with insurance on my behalf. One area of opportunity would be the phones to call in, I tried to call 2-3 times and no one would pick up. But they did soon after send links to show progress in the repair. I may have just revived mine later in accident.
  • MC
    Malla Company
    Nov 17, 2025
    4.0
    Great experience getting body work done on my Tesla. The repair looks clean, the paint matches well, and the customer service was smooth. Very happy with the results.
  • CW
    Christina Wright
    Nov 6, 2025
    5.0
    Quality Body does great work and everyone was super nice and helpful!! I received updates via text letting me know where my vehicle was in the process of being repaired.
  • JP
    jamie porter
    Nov 4, 2025
    1.0
    Very dissatisfied with Quality of work! Picked up vehicle and tires were low and one was flat. Missing bolts and missing clips for fender. Adhesive on my brand new grill and my Horn was disconnected and just hanging. Definitely don’t recommend

Frequently Asked Questions About Quality Body Shop

What services does Quality Body Shop provide?

Quality Body Shop offers collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, glass replacement, mechanical services, paint services, and paintless dent repair.

Is Quality Body Shop certified to work on specific car brands?

Yes, Quality Body Shop is certified to work on Audi, Tesla, BMW, Volkswagen, Infiniti, Subaru, and Nissan vehicles.