Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Delays
Numerous reviews mentioned long wait times and delays in service, with some customers expressing frustration over appointments not being honored.
Honesty and Integrity
Several customers appreciated the honesty of the staff regarding repairs and pricing, noting instances where unnecessary services were not pushed.
Mixed Repair Experiences
While some customers reported satisfactory repairs, others experienced issues with service quality and follow-through on repairs.
Pricing Concerns
A few reviews indicated dissatisfaction with pricing, mentioning upselling tactics and discrepancies between quoted and final prices.
DC
David Cubero
5 days ago
5.0
Cory and his Team did a great job diagnosing loud road noise after my Wife’s car had its scheduled rotation because of tire cupping. They swapped out the tires with another good set we had and the road noise stopped. Big thanks to Cory and Jeramy for getting her car in and completed in time for the change of weather.
RR
Ray Ryan
Oct 23, 2025
5.0
Great service. Jackie was great
JR
Judy Ray
Oct 20, 2025
1.0
Came in looking for a spare rim and got the run around. Thanks for not helping.
JG
Jim Gooding
Oct 19, 2025
1.0
Took my wifes car there two days in a row..1st time they said it would take 1 1/2 hrs to plug 1 tire and that it was past time at 530 pm on sat and they couldnt take any late appts. Meanwhile 3 guys are standing around with only 1 car in a bay, prob circle jerking each other. Wife goes back today and waits 1 1/2 hrs for them to tell her the nail is too close to the shoulder and they cant repair it...guess its back to State st tire where they actually yake care of customers....never hear anything good about any Goodyear Auto Service...such a shame
CM
Chris Mcdaniel
Sep 10, 2025
5.0
I had my brakes and oil changed here—flawless job and super reasonable pricing! The team was awesome—friendly, helpful, and really knew what they were doing. I’m 100% coming back!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store providing tire sales, auto repairs, and maintenance services including oil changes.
What are the operating hours for Goodyear Auto Service?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 8:00 AM to 5:00 PM. Holiday hours vary, with some days closed and others with reduced hours.
Where is Goodyear Auto Service located?
It is located at 3453 South Arlington Road, Akron, OH 44312-5219, USA.
Does Goodyear Auto Service provide in-store pickup or delivery options?
Goodyear Auto Service offers in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
The service center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the center has wheelchair accessible entrance, parking, and restrooms.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby dining options are available when visiting Goodyear Auto Service?
Nearby dining options include Subway, Latino Bar & Grill, and East of Chicago Pizza, providing convenient places to eat before or after your service appointment.
Are there other automotive repair shops near Goodyear Auto Service?
Yes, nearby alternatives include Aamco Performance, Ziegler Tire, Valvoline Instant Oil Change, and Auto Glass Response Team for various automotive repair needs.
What local services can I find near Goodyear Auto Service besides auto repair?
Nearby services include pet boarding at Camp Catnip Cat Boarding, beauty treatments at Take 5 Hair and Nail Studio, financial advising at Edward Jones, and insurance services at Ed Nowlan and Sherpa Insurance.