Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Akron, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Green location today.
Location
Hours
Reviews
4.2
287 reviews
5 stars
206
4 stars
24
3 stars
12
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Gabby, Theo, and Josh for their exceptional service.
Cleanliness and Vehicle Quality
Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Wait Times
Several reviews mentioned long wait times for vehicle pickup and drop-off, indicating a need for improved efficiency during busy periods.
Communication Issues
Some customers experienced poor communication regarding reservations and charges, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unresolved billing issues, suggesting inconsistency in service quality.
- NBNoelle BatesDec 30, 20253.0The car itself was very clean and well maintained. However, I was disappointed by the extremely long wait time when picking it up. I was not assisted by an employee until more than 30 minutes after my arrival, despite having a scheduled appointment. Several customers who arrived after me were helped first. As a result of this delay, I was 40 minutes late to work and faced repercussions from my employer. If I choose to use Enterprise again in the future, I hope to have a more timely and customer-focused experience.
- JKJames KnottsDec 29, 20255.0Enterprise on Turkeyfoot Road consistently delivers top-of-the-line vehicles that are not just basic rentals. The cars are always clean, super reliable, and actually look amazing. You can tell they take pride in their fleet—inside and out, everything is dialed in. On top of that, the pricing is affordable for the quality you’re getting, which makes it a no-brainer. I don’t waste time checking anywhere else. I don’t go to any other Enterprise because Best one is on turkey foot road!
- ZMzoe metzgerDec 18, 20251.0absolutely horrible service. we had a 6 and a half drive to new york and when we got the car a piece of the car was dragging on the road. mind you we had 7 people and they tried to give us a 5 seater car. then we had to sit in the old van for an hour while we waited.. and never once did we get an apology. front desk lady completely ignored us.
- KKKatherina KalmanDec 16, 20255.0Sam was professional and eager to help. I had rented a car at the Akron-Canton airport and there was a situation that might have warranted a swap out. Upon arriving to this location I explained the problem to Sam. He immediately took my keys and was happy to take care of the problem. He was quick and kind. Recommended!
- RMRich MDec 13, 20255.0Wonderful experience from start to finish made seamless and removed so much worry that I thought I might experience and never did. Theo especially was great throughout the rental process. The whole team did amazing though. I picked up my rental the Monday after a holiday, during deer season, and after a bad snow storm. They masterfully moved pieces around the chestboard and did their best with each customer
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Akron, OH?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in Akron?
Enterprise Rent-A-Car is located at 727 E Turkeyfoot Lake Rd, Akron, OH 44319.
What are the operating hours of Enterprise Rent-A-Car in Akron?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I reserve a rental car online for this location?
Yes, you can reserve your rental car online via their reservation website at https://www.enterprise.com/en/car-rental-locations/us/oh/green-3945.html.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, cash, checks, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Akron offer airport pick-up service?
Yes, airport pick-up service is available at this location.
Are there any discounts available at this Enterprise Rent-A-Car location?
Yes, they offer discounts for active military members.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car in Akron?
After renting a car, you can visit local spots such as Golf Fitness Plus for golf activities, Air Ninja Gym for fitness, or Elyse’s Boutique Bridal & Prom for shopping.
How can nearby businesses like Crash Champions Collision Repair be helpful for Enterprise Rent-A-Car customers?
Customers can visit Crash Champions Collision Repair nearby for any auto body repairs while renting a vehicle from Enterprise.
Is there public transportation or community facilities near Enterprise Rent-A-Car Akron for convenient access?
While not directly stated, nearby facilities such as community services like Golf Fitness Plus and local gyms provide recreational options; customers can use rental cars to explore these places easily.