Enterprise Rent-A-Car

4.2
277 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Akron, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Green location today.

Location

Enterprise Rent-A-Car
727 E Turkeyfoot Lake Rd, Akron, OH
44319, United States

Hours

Reviews

4.2
277 reviews
5 stars
198
4 stars
24
3 stars
11
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Gabby and Matt.

Efficiency

Several reviews highlighted the quick and smooth process for picking up and returning vehicles, although some noted delays due to high customer volume.

Vehicle Condition

There were mixed reviews regarding the condition of the vehicles, with some customers reporting issues like poor maintenance and cleanliness.

Communication Issues

Some customers experienced poor communication and misunderstandings regarding reservations and charges, leading to frustration.

Overall Experience

While many customers had positive experiences, there were notable complaints about specific staff members and unresolved billing issues.
  • JC
    Jasmine Caracillo
    Nov 12, 2025
    5.0
    Great service! A special thank you to Theo for all of his help !!
  • KB
    Kevane Bowens
    Oct 6, 2025
    2.0
    They have too many customers compared to how many employees available to help you. Waited over 50 minutes for pick up/drop off services.
  • KH
    Kaveh Hesami
    Oct 1, 2025
    5.0
    I had a great experience when Enterprise in Ohio they’re very professional and very kind and thoughtful and kind. Thank you Enterprise. Thank you, Josh.🙏🙏🙏
  • NA
    Nader A
    Sep 14, 2025
    5.0
    From booking online, calling the branch to set up pick up, being picked up, getting the vehicle, and returning the vehicle was absolutely wonderful and smooth. Thank you all at Enterprise turkeyfoot branch
  • UM
    US Marine
    Sep 9, 2025
    1.0
    The manager here, his name is Josh. They refused to pick me up so I could turn the car in. I had to call corporate and another rent. Al center for enterprise, we ended up having take care of me and they were super nice like I expect out of enterprise. I've been a customer for enterprise for over forty years. This location is the worst experience ever. It wouldn't even take in my rent. My rental return because I was thrilled just to bring the keys in and then we pick up the vehicle. I got attitude. There's no one there to even take care of me. Worst experience in over 40 years with enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Akron, OH?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Akron?

Enterprise Rent-A-Car is located at 727 E Turkeyfoot Lake Rd, Akron, OH 44319.