Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Akron, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Akron location today.
Location
Hours
Reviews
4.3
527 reviews
5 stars
383
4 stars
46
3 stars
29
2 stars
13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Dan and Hope for their exceptional service.
Vehicle Quality
Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported issues such as dirty interiors and mechanical problems.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Communication Problems
Customers expressed frustration with long wait times on the phone and difficulty reaching the location for assistance.
Overall Experience
While many customers had positive experiences, there were notable complaints regarding service inconsistencies and vehicle quality, leading to a mixed overall impression.
- DEDotti ElmoreDec 23, 20255.0Their customer service was superior. Quality vehicle. Friendly, extremely helpful. If I'd ever need another rental I will call Enterprise.
- UMumesh MallaDec 15, 20255.0Great experience with Enterprise! The customer service was awesome—friendly, professional, and very understanding. There was a small dent on the car, but the staff handled it kindly and let it slide without any hassle. Really appreciate how smooth and stress-free they made the whole process. Highly recommend!
- BHBrent HuxtableDec 13, 20255.0Quick service, great vehicle, will definitely go back.
- MPms peoplesDec 3, 20251.0Everytime I speak to someone on the phone they are rude! Every time. I refuse to go to this location. I guess that’s how they treat all black people that spend money at this location.
- JJJohnboyNov 28, 20251.0Guys in the garage are rude and doesn't want to do his job and move cars and argues and wants to fight customers. totally unprofessional and the girl he works with just sat there and watched.he definitely needs anger management to come at people that fast over nothing.plus he was making comments out loud in the garage.he just got mad because he was confronted over his attitude and mouth
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Akron, OH?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs and preferences.
Where is the Enterprise Rent-A-Car located in Akron?
The Enterprise Rent-A-Car location in Akron is at 271 W Market St, Akron, OH 44303.
What are the operating hours for Enterprise Rent-A-Car in Downtown Akron?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise offers great weekend rates which can be booked through their deals page online.
What payment options are accepted at Enterprise Rent-A-Car in Akron?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car from Enterprise Rent-A-Car online?
Yes, reservations can be made online through their official website or the provided reservation URL.
Is Enterprise Rent-A-Car in Akron owned by a woman or offering any discounts for active military?
Yes, the Akron Enterprise Rent-A-Car is woman-owned and offers discounts for active military members.
What nearby car rental agencies can I find around Enterprise Rent-A-Car in Akron?
Nearby car rental agencies include Budget Rent A Car, Budget Car Rental, and Avis Rent A Car, offering you multiple options for vehicle rentals in the area.
Are there any automotive repair services close to the Enterprise Rent-A-Car in Akron?
Yes, Jessers Auto Clinic and Akron Classic Auto Body are nearby automotive repair shops where you can get vehicle maintenance and repairs done.
What local attractions or establishments near Enterprise Rent-A-Car might be useful for customers?
Customers might visit Akron Family Restaurant for dining, or stop by Crosby Elementary School and Towpath Trail High School in the neighborhood. The Courtesy Inn motel nearby offers accommodation options.