Brand Certified
Scruggs Automotive Repair
4.8(711 reviews)
Certified by Scruggs Automotive Repair • Mar 01, 2026
Business Details
6908 Transit Road, Williamsville, NY
14221, United States
Certified by Scruggs Automotive Repair • Mar 01, 2026
(716) 565-5625
Certified by Scruggs Automotive Repair • Mar 01, 2026
https://scruggsauto.com/williamsville/
Certified by Scruggs Automotive Repair • Mar 01, 2026
About
Certified by Scruggs Automotive Repair • Mar 01, 2026
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceOil Change Service StationCar Inspection Station
Scruggs Auto was founded by Richard Scruggs in 1981 in Tonawanda, NY. They have spent the last 20 plus years being a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Williamsville and the surrounding areas.
Location
Certified by Scruggs Automotive Repair • Mar 01, 2026
Hours
Certified by Scruggs Automotive Repair • Mar 01, 2026
Reviews
4.8
711 reviews
5 stars
639
4 stars
32
3 stars8
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and communicative staff, highlighting their willingness to explain repairs and provide updates.
Honesty and Transparency
Many reviews noted the shop's honest assessments and lack of pressure to perform unnecessary repairs, fostering trust among customers.
Efficiency
Several customers appreciated the quick service and timely completion of repairs, often without the need for appointments.
Mixed Experiences
While many reviews were positive, there were a few mentions of dissatisfaction regarding follow-up communication and specific repair recommendations.
- KMKeisha MillerFeb 13, 20265.0We found Scruggs when we first moved here and needed an emissions test. I was so impressed by the way they treated us, they were so kind and fair. Through all the other oil changes and repairs we have had there, they have been extremely honest about what we needed to get done (and what we could put off for a bit), fair in price, excellent at communicating with us and easy to talk to. Car repairs are so stressful and to have a repair shop nearby that we trust alleviates so much of that stress.
- THTim HaakFeb 3, 20262.0Tried to edit previous review, but no luck. I stopped going here years ago after I was waiting for my car and heard the workers talking about how they always talk people into things that they don't need to boost sales. Tried to contact both the manager and owner... They weren't interested I guess, as they didn't get back to me.
- MBMaria BrownJan 30, 20265.0I was stuck on the road at 7:45 am with bad tires in terrible road conditions and Patrick got me right in and back on the road in about 1 hour. Incredible service and nice waiting area. Unbelievable and I am so thankful for Scruggs!
- LRLynn RamseyJan 29, 20265.0Brought vehicle in for inspection. Kind. Good communicator. Made recommendation with zero pressure. All printed out.
- RERyan ErwinJan 26, 20265.0The professionals at Scruggs are fantastic. Great attention to detail, estimates for all aspects of the work needed, prioritization of repairs so you know what's critical vs what can wait and excellent customer service. Highly recommend for service of all vehicle types.
Frequently Asked Questions About Scruggs Automotive Repair
Where is Scruggs Automotive Repair located?
Scruggs Automotive Repair is located at 6908 Transit Road, Williamsville, NY 14221, USA.
What are the business hours for Scruggs Automotive Repair?
The shop is open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
How can I contact Scruggs Automotive Repair?
You can reach them by phone at +1 716-565-5625.
When was Scruggs Automotive Repair established?
Scruggs Automotive Repair was founded in 1981 by Richard Scruggs.
What services does Scruggs Automotive Repair offer?
They offer a variety of services including auto repair, brake services, auto air conditioning service, oil changes, car inspections, wheel alignment, auto electrical service, and auto tune-ups.
How can I schedule a service appointment at Scruggs Automotive Repair?
You can schedule an appointment online at https://scruggsauto.com/schedule/.
Are there any nearby restaurants where I can eat while waiting for my car repair?
Yes, nearby you can find Mighty Taco, Pita Gourmet, Quaker Steak & Lube, Cracker Barrel Old Country Store, Wendy's, Chili's Grill & Bar, DiBella's Subs, and Dairy Queen for various dining options.
What entertainment options are near Scruggs Automotive Repair?
Nearby entertainment options include Transit And Weherle Plaza - GameStop and GameStop stores, which offer video games, hobbies, and arcade experiences.
Where can I find coffee or snacks near Scruggs Automotive Repair?
You can visit Starbucks or Peace, Love and Little Donuts nearby for coffee, donuts, and smoothie options.
Are there local businesses near Scruggs Automotive Repair that offer home or personal services?
Yes, nearby businesses include Interior Maintenance Services for flooring and refinishing, Merry Maids for cleaning services, Buffalo Glam Salon for beauty and hair services, and Daigler Lawncare and Landscaping for gardening and home improvement.
Brand Certified Facts from Scruggs Automotive Repair
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Certified March 01, 2026Yext Knowledge Graph
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