Porsche Buffalo

4.7
358 reviews

About

Porsche DealerCar Dealer
Welcome to Northtown Porsche. Our brand new state-of-the-art dealership is now open but if you prefer to schedule an appointment please visit www.porschebuffalo.com or give us a call at 716-795-8692. At Northtown, we’re proud to be the exclusive Porsche dealer in Western New York. Our friendly team is ready to help you pick out the ideal model, and provide trusted service to keep your Porsche running smoothly for years to come. Featuring unparalleled design and performance, Porsche offers a driving and ownership experience unlike any other. Whether your lifestyle demands a sports sedan or SUV, you can join the prestigious tradition. Celebrating 50+ years in Western New York As part of the Northtown Auto family, we’re celebrating the 50th anniversary of our family-owned business. From day one, our philosophy has been inspired by the Golden Rule – treat others the way you’d have them treat you. From our most loyal customer to our newest employee, we’re all about treating people right. And that’s what you can expect when you visit Northtown Porsche. We can’t thank the WNY community enough for the support and loyalty – and we look forward to serving you for another 50+ years. Where Comfort Meets Convenience Our modern showroom on Main Street in Williamsville is open, bright, and offers all the comforts you’d expect from Northtown. Whether you’re shopping for a new or used Porsche, or having your car serviced, you can relax and refresh in our customer lounge, which offers plenty of free amenities such as: • WiFi • Self-serve coffee bar • Snacks to go • Daily newspapers • Freshly baked cookies • Phone charging station • Children’s play area Whether you live in Buffalo, Clarence, Lancaster or anywhere nearby, Northtown is just a short drive away. You can find us near the intersection of Main Street and Transit Road, minutes from the Transit exit on the New York State Thruway I-90. Providing Superior Porsche Service We know your life doesn’t come to a stop when your Porsche needs maintenance or repair. That’s why Northtown Porsche Service Center is open more total hours per week than any another local dealership, so you can get your car in and out as quickly as possible. We also go the extra mile to make sure your service experience is convenient and hassle-free by offering: • Quick and easy drive-through service bays • Heated tile floors in service bays (perfect for those cold WNY winter days) • Complimentary shuttle service to and from home or work

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Porsche Buffalo
8135 Main Street, Williamsville, NY
14221, United States

Hours

Reviews

4.7
358 reviews
5 stars
323
4 stars
13
3 stars
3
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable and helpful sales staff, particularly mentioning individuals like Alex and Russ for their professionalism and support throughout the purchasing process.

Service Quality

Feedback highlighted both positive and negative experiences with service; while many praised the efficiency and professionalism of service staff like Joe, others reported poor communication and dissatisfaction with service costs.

Customer Communication

Several reviews noted excellent communication from sales representatives, but there were also complaints about lack of updates and responsiveness from the service department.

Overall Satisfaction

Many customers expressed high satisfaction with their overall experience, citing a welcoming atmosphere and seamless transactions, although some voiced frustration over specific service issues.
  • RJ
    Ray Johnson
    Oct 29, 2025
    5.0
    Good experience. Above par communication and seamless paperwork. Made the purchasing process very simple and dare I say enjoyable. Dealership is clean and very nice. Product speaks for itself.
  • PF
    Patricia Fulcher
    Oct 7, 2025
    5.0
    I had a wonderful sales rep in Alex who worked hard on getting me what I asked for Thank you Alex !
  • KS
    kc sung
    Oct 5, 2025
    5.0
    First time out of state purchaser. Mo made the process easy and comfortable by responding to all inquiries with easy explanations every step of the way. Definite RECOMMENDATIONS.
  • JJ
    joe
    Aug 18, 2025
    5.0
    Sales person Alex did a great job. He was calling me for over a year. It was hard for me to get out to Buffalo since I live far away, but he was always polite and kind on the phone and never being pushy at all. That’s why I decided to come back in and buy from him. This is the third vehicle that I purchased from Northtown. I think they’ve got a great team and very soon I’ll be back in to buy another car from Alex.
  • RB
    Robert Bachellor
    Aug 5, 2025
    1.0
    Run away, don't walk, RUN. Their service people will dismiss your complaints until the car is out of warranty and then not honor it. This is my second Porsche, and I've come to conclusion that Porsche is not able to build an engine to last 70,000 miles without needing significant work. We've bought 4 cars from the Northtown group, but not anymore. There are about 60 other new car dealers in the Buffalo area, go to one of those instead.

Frequently Asked Questions About Porsche Buffalo

What are the operating hours of Porsche Buffalo?

Porsche Buffalo is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.

Where is Porsche Buffalo located?

Porsche Buffalo is located at 8135 Main Street, Williamsville, NY 14221, USA, near the intersection of Main Street and Transit Road.