Monro Auto Service and Tire Centers

4.6
386 reviews
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Business Details

7226 Transit Road, Williamsville, NY
14221, United States
(716) 632-3313
https://locations.monro.com/ny/williamsville/7226-transit-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
7226 Transit Road, Williamsville, NY
14221, United States

Hours

Reviews

4.6
386 reviews
5 stars
335
4 stars
10
3 stars
4
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sean and Jesse for their professionalism and willingness to assist.

Service Efficiency

Several reviews noted quick service times, with many customers reporting being in and out within a short period, often under an hour.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service, unprofessional behavior from management, and issues with service quality.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning high labor charges and perceived upselling tactics, while others found the prices reasonable.

Appointment Issues

Multiple reviews indicated problems with appointment scheduling and management, including missed appointments and lack of communication.
  • PP
    Phìllip
    Jan 1, 2026
    4.0
    Great.
  • JA
    Jerry Arnold
    Dec 15, 2025
    1.0
    Made appt for NYS inspection for 11am, dropped off at 11 and specifically asked the manager if they’d get to it soon because I was on a tight schedule and I knew it took more than an hour. He said yes don’t worry about it. Came back in an hour and car still sitting in the lot, hadn’t even been moved yet. Had to get my keys back and leave (which involved me standing at the counter so long I had to go to a bay door to get his attention after I know he saw me come in as he was up front and went into the back when I approached the counter,. I told the manager when I got my keys that I was upset that he told me they’d get to it right away because now I wasted all this time and he was like “whatever”, not even apology. Would never go back.
  • JC
    Joshua Covert
    Dec 7, 2025
    5.0
    Got a fix-it ticket on Saturday night for busted brake lights. Jesse got me in Sunday morning and had it fixed while I was at work. Great service with friendly staff
  • RS
    Rae Stack
    Nov 25, 2025
    5.0
    Jesse is always so helpful and friendly when I bring my car there. He and Shawn are true gems. Would highly recommend Monroe to anyone.
  • MS
    michael syracuse
    Nov 20, 2025
    5.0
    Thanks daryl
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.