What are the operating hours of Genesis of Buffalo?

The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

Does Genesis of Buffalo offer vehicle servicing?

Yes, Genesis of Buffalo offers expert Genesis vehicle servicing performed by certified technicians.

What payment methods are accepted at Genesis of Buffalo?

Genesis of Buffalo accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.

When was Genesis of Buffalo established?

Genesis of Buffalo was established in 2018, marking it as a premier Genesis destination in Western New York.

How can I contact Genesis of Buffalo for questions?

You can contact Genesis of Buffalo via email at questions@northtownauto.com or by phone at +1 716-831-2900.

What nearby retail stores are close to Genesis of Buffalo for home improvement needs?

Nearby, customers can visit The Home Depot and Home Services at The Home Depot for home improvement products and services.

Are there other car dealerships near Genesis of Buffalo?

Yes, West Herr INFINITI and INFINITI Of Williamsville are nearby car dealerships that customers might consider when exploring automotive options.

What options are available nearby for vehicle and truck rentals?

Nearby options for rentals include Tool & Truck Rental at The Home Depot and Penske Truck Rental, useful for customers needing vehicle or moving services.

Genesis of Buffalo

4.4

171 reviews

Get Directions Call Website

Business Details

8143 Main Street, Williamsville, NY

14221, United States

(716) 831-2900

https://www.genesisofbuffalo.com

About

Auto Broker

As the premier Genesis destination in Western New York, we are proud to announce the opening of our Brand New, State-of-the-Art Genesis of Buffalo dealership in Williamsville, opening June 2nd. This luxurious new facility is a reflection of our commitment to offering an elevated guest experience, featuring modern architecture, elegant lounges, and cutting-edge service technology — all designed around your comfort and convenience. Whether you’re browsing our showroom, test-driving a model from the award-winning Genesis lineup, or receiving expert vehicle care from our certified technicians, your satisfaction is our highest priority. Our team is trained to deliver concierge-style service at every touchpoint — because you deserve nothing less. Let us guide you through a seamless ownership journey — from your first visit to every mile ahead. Visit Us Today Experience Genesis the way it was meant to be — luxurious, effortless, and entirely focused on you. Where every moment is crafted for those who expect more.

Details

DebitAvailable
Accepts checksAvailable

Location

Genesis of Buffalo

8143 Main Street, Williamsville, NY

14221, United States

Get Directions

Hours

Monday9:00 AM - 7:00 PM

Tuesday9:00 AM - 7:00 PM

Wednesday9:00 AM - 7:00 PM

Thursday9:00 AM - 7:00 PM

Friday9:00 AM - 7:00 PM

Saturday9:00 AM - 5:00 PM

SundayClosed

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Reviews

4.4

171 reviews

5 stars

134

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team for their professionalism, knowledge, and no-pressure approach, particularly highlighting salespeople like Tyler and Bri.

Customer Service

While many reviews commended the friendly and helpful nature of the staff, there were significant complaints regarding the responsiveness and follow-up after the sale.

Service Quality

Numerous customers expressed dissatisfaction with the service department, citing long wait times, unresolved issues, and poor communication regarding vehicle repairs.

Overall Satisfaction

Despite some negative experiences, many customers reported being very happy with their vehicle purchases and the initial buying experience.

EW
EJ Weeke
6 days ago
2.0
Nice new building. However it was the only lot that still had snow on it. There were no salesmen there just service center. Compared to other Genesis dealers in other cities they offered no shuttles to and from work locally.
AK
Amaan Kajani
Jan 16, 2026
5.0
Jon and Bri were excellent at getting everything sorted. The manager was also great. Everyone delivered exactly what they promised, including shipping the promised accessories to my new destination months later once they were back in stock. Jon and Bri were both incredibly patient throughout the process, allowing me to test drive multiple vehicles and go back and forth without any pressure. Jon even held my decibel meter so I could measure cabin noise across different vehicles. Fantastic buying experience.
AC
Adam Caruso
Jan 13, 2026
5.0
This dealership is extremely nice. The customer service was top-quality. I had the pleasure of working with Bri Corbelli. She was honest, helpful, and very patient while worked through the decision-making process. I am very happy with my new GV80.
KS
Ka S
Jan 12, 2026
5.0
⭐️⭐️⭐️⭐️⭐️ I searched all over the country not only for the best deal, but also for the best salesperson I could find — and Tyler Smith at Genesis of Amherst exceeded every expectation. Tyler presented me with a more than fair deal, but what truly set him apart was the level of customer support he provided throughout the entire process. Personal phone calls, constant communication, and a genuine effort to make me feel like part of the Genesis family — he truly went above and beyond. I cannot recommend Tyler at Genesis of Amherst enough. If you or anyone you know is in the market for a vehicle, do not hesitate to reach out to him. You will receive nothing but the most professional, straightforward, and honest service. I genuinely wish the world had more salespeople like Tyler in it.
CC
Catelynn Cooper
Jan 12, 2026
5.0
I had an excellent experience working with Tyler at Genesis. He was professional, knowledgeable, and attentive throughout the entire process. Tyler took the time to understand my needs, provided clear and thorough information, and ensured everything was handled efficiently and transparently. What stood out most was his professionalism and commitment to customer satisfaction. There was no pressure at any point, and all questions were answered promptly and honestly. The process was smooth from start to finish, and I felt confident and well-informed in my decision. I would highly recommend Tyler to anyone looking for a knowledgeable and reliable sales professional at Genesis.