As the premier Genesis destination in Western New York, we are proud to announce the opening of our Brand New, State-of-the-Art Genesis of Buffalo dealership in Williamsville, opening June 2nd. This luxurious new facility is a reflection of our commitment to offering an elevated guest experience, featuring modern architecture, elegant lounges, and cutting-edge service technology — all designed around your comfort and convenience.
Whether you’re browsing our showroom, test-driving a model from the award-winning Genesis lineup, or receiving expert vehicle care from our certified technicians, your satisfaction is our highest priority. Our team is trained to deliver concierge-style service at every touchpoint — because you deserve nothing less.
Let us guide you through a seamless ownership journey — from your first visit to every mile ahead.
Visit Us Today
Experience Genesis the way it was meant to be — luxurious, effortless, and entirely focused on you.
Where every moment is crafted for those who expect more.
Customers consistently praised the sales team for being friendly, knowledgeable, and providing a pressure-free buying experience.
Service Quality
Many reviews highlighted significant issues with the service department, including long wait times, unresolved problems, and poor communication.
Facility and Atmosphere
The dealership was frequently described as beautiful, clean, and welcoming, contributing to a positive overall impression.
Customer Support
While some customers received excellent support, others reported a lack of responsiveness and follow-up after the sale.
Vehicle Reliability
Several customers expressed frustration with recurring issues in their vehicles, raising concerns about the reliability of the Genesis models.
ME
Mary R Epolito
Nov 14, 2025
5.0
Bri made the process so easy and uncomplicated!!
AS
Anne Starowitz
Nov 8, 2025
5.0
We are the proud owners of a Genesis GV70. It was purchased from Genesis of Buffalo, NY. Our sales associate was Brianne Corbelli. Our service was outstanding. She was invaluable and very knowledgeable about the vehicle that we purchased. During delivery, she answered all our questions about the features and provided instructions on how to use and operate all the accessories. If you are considering buying a Genesis, I highly recommend contacting Brianne Corbelli.
KK
kris kallas
Oct 23, 2025
5.0
Just picked up my 2026 Genesis GV70 from Genesis of Buffalo, and I couldn’t be happier! Tyler was awesome to work with. super friendly, no pressure, and really knew his stuff. the general manager, Jake Schreiber was great too. professional, straightforward, and made sure everything went smoothly. he personally worked with me to make sure i was confortable with my deal.
The whole experience was top tier from start to finish. The dealership is state of the art. clean, welcoming, and the service team is excellent. Plus, Genesis has the best warranty in the business, which really gave me great peace of mind. Looking forward to my free oil changes!
If you’re thinking about getting a Genesis in the Buffalo area look no further. you’ll be in great hands!
JP
Janet Pink
Oct 22, 2025
5.0
I had an outstanding experience working with Austin Lewter at Genesis of Buffalo. From the beginning, Austin offered terrific guidance, support, and so much patience as he answered all of my endless questions. He was knowledgeable, honest, and never made me feel pressured or rushed.
The delivery of the car and the entire transaction were exactly as he described—smooth, transparent, and stress-free. Austin went above and beyond to make sure I felt confident and excited about my purchase.
I highly recommend Austin Lewter at Genesis of Buffalo to anyone looking for a truly exceptional car-buying experience! I have already recommended him to a friend looking to purchase a Genesis.
DF
Doug Fruck
Oct 22, 2025
2.0
2023 G70 and rear end differential has been replaced twice. Had to bring it back again due to a cracked seal in differential. Now my driveway is completely stained. Headlights and trim are also known issues but you have to fight to get them replaced. I requested a buy back due to all the issues and was denied. For the price of these vehicles these issues shouldn't happen.
Frequently Asked Questions About Genesis of Buffalo
What brands does Genesis of Buffalo offer?
Genesis of Buffalo specializes exclusively in the Genesis brand, providing the latest models from this luxury automotive line.
Where is Genesis of Buffalo located?
Genesis of Buffalo is located at 8143 Main Street, Williamsville, NY, 14221, USA.
What are the operating hours of Genesis of Buffalo?
The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does Genesis of Buffalo offer vehicle servicing?
Yes, Genesis of Buffalo offers expert Genesis vehicle servicing performed by certified technicians.
What payment methods are accepted at Genesis of Buffalo?
Genesis of Buffalo accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
When was Genesis of Buffalo established?
Genesis of Buffalo was established in 2018, marking it as a premier Genesis destination in Western New York.
How can I contact Genesis of Buffalo for questions?
You can contact Genesis of Buffalo via email at questions@northtownauto.com or by phone at +1 716-831-2900.
What nearby retail stores are close to Genesis of Buffalo for home improvement needs?
Nearby, customers can visit The Home Depot and Home Services at The Home Depot for home improvement products and services.
Are there other car dealerships near Genesis of Buffalo?
Yes, West Herr INFINITI and INFINITI Of Williamsville are nearby car dealerships that customers might consider when exploring automotive options.
What options are available nearby for vehicle and truck rentals?
Nearby options for rentals include Tool & Truck Rental at The Home Depot and Penske Truck Rental, useful for customers needing vehicle or moving services.