Valvoline Instant Oil Change

Reviews

• GV

  Gabby Valle

  1 day ago
  5.0
  Quickest Best service. Frankie and David are the best. In and out quickly and answered all questions. Will be back 🙌
• CD

  Casidy Donohue

  Mar 5, 2026
  5.0
  Vince and Gio did an amazing speedy job on my car will always come back here for when i need an oil change!! Thank you!!
• JK

  Jill Katzman

  Feb 21, 2026
  5.0
  From arrival to departure Nicole and Thomas communicated every aspect of my oil change. David was on the job too but he was bottom side so we didn’t see him. While my routine service did require additional services, I never felt like the team was pushing anything I didn’t need. The White Plains location has always been staffed with professional, hard working and educated employees. I highly recommend Valvoline of Whites Plains!
• DC

  Daniel “funnysideup” Chowanec

  Feb 14, 2026
  5.0
  Valvoline makes a good product but I’m always skeptical of oil change shops, the white plains location was a great experience, the employees were kind, polite and paid special attention to the task at hand, the shop was clean, organized and as soon as I got there I was already greeted with a good attitude by a gentleman by the name of Brandon, I couldn’t be happy with the no nonsense straight to business workmanship the employees possess, I will return
• FT

  Federica Turina

  Feb 3, 2026
  1.0
  HORRIBLE. Bad customer service and terrible attention after the incident. We went to the Valvoline in White Plains to do a cooling fluid service because the level of the fluid was below the minimum and we wanted to PREVENT any issues with the care. We did not want to do it ourselves and that is why we went to the "specialists." This was PREVENTIVE, the car NEVER gave us trouble before the service. Right after the service was done, the car started to rapidly overheat after driving two blocks away from the place. I had to run back to the place asking for help because we had no idea about what was happening with the car. The workers at that time really went out of their way to help us but it was OBVIOUS that they did the service horribly and let air flow inside the engine, making the thermostat in our car not open. They did not let the car sit enough time to get all of the air in the system out and prevent all of this. Again, the car had NO ISSUES previous to the service, we were doing this to prevent issues in the future and stay on top of the car maintenance. After that, they were not able to get the car to sop overheating so we had to tow it to a shop and had to spend +$300 in repairs that were caused at the place. We claimed for a refund since we shouldn't have had to go to the shop if it wasn't because of the POOR service that they performed. The day after we went back to the place to ask for a refund and an explanation about what happened manager was USELESS. She was cutting us off and not letting us finish our sentences, which made the situation even more frustrating. She was only saying "the job was done 100% accurately and we will not issue a refund." She was not listening or even giving us the benefit of the doubt for everything that happened and just basically doing NOTHING to help the situation get better. We are now escalating the issue to higher levels within Valvoline, but we DO NOT recommend this place at all, unless you want your car to completely blow out!

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