Mavis Discount Tire

4.5
2147 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in White Plains .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
22 Russell St., White Plains, NY
10606, United States

Hours

Reviews

4.5
2,147 reviews
5 stars
1,812
4 stars
86
3 stars
32
2 stars
24
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Ricardo and Sebastian, for their exceptional service, attentiveness, and willingness to help in urgent situations.

Efficiency

Several reviews highlighted the quick service and efficiency of the team, with many customers noting that their issues were resolved promptly.

Professionalism

Customers consistently mentioned the professionalism of the staff, creating a welcoming and comfortable environment for all customers.

Mixed Experiences

While most feedback was positive, some customers reported long wait times and issues with service, indicating a need for improvement in managing appointments and customer flow.
  • MC
    Miss Carter
    2 days ago
    5.0
    I really want to highlight Q because she was absolutely wonderful today. She was very transparent about everything going on with my service, took the time to explain things clearly, and even made sure I got great discounts, which I truly appreciated. On top of that, she was just a genuinely sweet and kind person the entire time. No attitude, no rushing — just patience, respect, and good energy. That kind of customer service is rare and really makes people feel taken care of. Overall, such a great experience. Q is a big reason I’ll be coming back.
  • KZ
    Kyle Zimms
    2 days ago
    5.0
    I want to shout out Q and Sebastian for how amazing they were today. They handled every customer with so much respect, patience, and a smile, even when things got busy. Yes, it took a little longer than expected, but what really mattered is that they kept me in the loop the entire time, explained what was going on, and made sure I never felt ignored or forgotten. That level of communication and professionalism makes a huge difference. Took care of me and got me back to Brooklyn in no time!!! I truly appreciate both of them — you have a great team here. Keep up the great work! 👏🔥
  • MM
    Mason
    5 days ago
    5.0
    I remember Q from when she first started at Mavis in Yonkers—always respectful and kind. Seeing her again at the White Plains location, now confident and knowledgeable, truly made me happy. She made a lasting impression during my car troubles over a year ago, and it was a pleasant surprise to see her thriving at a bigger, busier store. I’ll definitely be returning for her excellent service. Five stars all day—ask for Q, you won’t be disappointed. ⭐⭐⭐⭐⭐
  • ZR
    Zak Romanoff
    5 days ago
    5.0
    I wanted to take a moment to share some feedback regarding Ricardo, the Sales Manager. Recently, I experienced a situation at Mavis that was frustrating: I was made to wait for an extended period on a Saturday and, as a result, missed my son’s soccer tournament. The team later realized there had been a mistake, and I was asked to return another day to rectify it. Ricardo handled the situation exceptionally well. He not only rectified the issue free of charge, but he did so professionally, calmly, and with a high level of customer service. He turned a frustrating situation into a positive experience, and I left feeling valued as a customer. I wanted to make sure his efforts are recognized. It’s clear to me that Ricardo is a strong leader and a credit to the team. Thank you for taking the time to acknowledge his excellent work
  • DD
    Destiny
    Dec 22, 2025
    5.0
    I want to express my deepest gratitude to the store manager Ricardo, the service manager James, and their associate Sebastian, as well as the entire team. I have been a loyal customer for years, and let me tell you, they never fail to exceed my expectations! Regardless of the circumstances, they always find a solution and are incredibly fair with their pricing. Last night, I had a flat tire in Port Chester. Although there was a Mavis tire shop just a mile away, I decided to have my car towed 8 miles to this specific location. Words cannot express how grateful I am for your exceptional service. You all work together as a caring and efficient team, and it’s truly amazing how you all go above and beyond. Thank you so much for taking such great care of my car. I wish you all the best and hope that many blessings come your way. May this shop continue to prosper and thrive.🙏🏽

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.