Enterprise Rent-A-Car

4.3
409 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in White Plains, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tarrytown Road location today.

Location

Enterprise Rent-A-Car
15 Tarrytown Rd, White Plains, NY
10607, United States

Hours

Reviews

4.3
409 reviews
5 stars
303
4 stars
35
3 stars
18
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of outstanding service from individuals like Patrick, Sophia, and Kelly.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, including reports of dirty cars and mechanical problems.

Reservation Issues

Multiple customers experienced problems with reservations, including not having the reserved vehicle available upon arrival, leading to frustration and dissatisfaction.

Overall Experience

While many customers had positive experiences, there were significant complaints about unprofessional service and lack of communication, particularly regarding vehicle availability and customer support.
  • DW
    Dwayne Walker
    Dec 18, 2025
    5.0
    Patrick and his team at Enterprise are awesome! I use this location often for work, and they’re always friendly, helpful, and professional. The service is consistently smooth and stress-free, and they really go out of their way to make sure everything is taken care of. Highly recommend this location!
  • SF
    Susan Feir
    Nov 29, 2025
    5.0
    Enterprise brought the car to me and was easy to deal with via the phone
  • JG
    Joseph G
    Nov 15, 2025
    5.0
    Patrick is a great manager. Knows customers and how to keep them
  • GD
    George Drastal
    Nov 11, 2025
    1.0
    Upon arriving by train, although I had alerted the office that I would need a pickup, the office didn't know about that. After that was sorted, they gave me a Toyota RAV4 that was filthy inside and out. Since that seemed to be superficial, I took the car anyway. Later I found out (1) The brakes squealed, which means the pads need to be replaced, and the car took too long to brake. (2) The tires had inadequate tread, within a 1/16" of bald. (3) The rear license plate wasn't screwed down, so it rattled during the entire trip. A call to Enterprise trying to get a replacement went nowhere. I had a much better experience with the Enterprise office at BWI airport, but this one in Tarrytown is a disaster. To follow up with the owner: You know my contact information already, and I have filled out an online questionnaire that gives you the same information. If you really care about speaking to me, you have everything you need. Do not ask me to go online and waste my time filling out another questionnaire that will be ignored just as the first one was ignored.
  • MZ
    Martin Zwiren
    Nov 10, 2025
    5.0
    I highly reccomend Enterprise car rental in white plains for your car rental needs my car was in the shop for repairs for 4 days and I needed a car. Went on line and rented a great car. Their staff was helpful and professional. I highly recommend them

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in White Plains?

Enterprise Rent-A-Car in White Plains offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in White Plains is open Monday through Friday from 7:30 AM to 6:00 PM.