Enterprise Rent-A-Car

4.3
405 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in White Plains, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tarrytown Road location today.

Location

Enterprise Rent-A-Car
15 Tarrytown Rd, White Plains, NY
10607, United States

Hours

Reviews

4.3
405 reviews
5 stars
301
4 stars
34
3 stars
18
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of employees going above and beyond to assist.

Vehicle Condition

Feedback highlighted that while many vehicles were clean and well-maintained, there were complaints about receiving cars in poor condition or with mechanical issues.

Reservation Issues

Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival, leading to frustration and inconvenience.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding unprofessional behavior from some staff and overall dissatisfaction with service at certain times.

Convenience

Customers appreciated the convenient location and the ease of the rental process, with many noting quick service and straightforward procedures.
  • JG
    Joseph G
    Nov 15, 2025
    5.0
    Patrick is a great manager. Knows customers and how to keep them
  • GD
    George Drastal
    Nov 11, 2025
    1.0
    Upon arriving by train, although I had alerted the office that I would need a pickup, the office didn't know about that. After that was sorted, they gave me a Toyota RAV4 that was filthy inside and out. Since that seemed to be superficial, I took the car anyway. Later I found out (1) The brakes squealed, which means the pads need to be replaced, and the car took too long to brake. (2) The tires had inadequate tread, within a 1/16" of bald. (3) The rear license plate wasn't screwed down, so it rattled during the entire trip. A call to Enterprise trying to get a replacement went nowhere. I had a much better experience with the Enterprise office at BWI airport, but this one in Tarrytown is a disaster. To follow up with the owner: You know my contact information already, and I have filled out an online questionnaire that gives you the same information. If you really care about speaking to me, you have everything you need. Do not ask me to go online and waste my time filling out another questionnaire that will be ignored just as the first one was ignored.
  • MZ
    Martin Zwiren
    Nov 10, 2025
    5.0
    I highly reccomend Enterprise car rental in white plains for your car rental needs my car was in the shop for repairs for 4 days and I needed a car. Went on line and rented a great car. Their staff was helpful and professional. I highly recommend them
  • DR
    Daniel Jr. Rodriguez
    Nov 2, 2025
    1.0
    ❌️❌️❌️ Terrible service. The workers act like they don't want to be there. They gave me a car with the tire sensor on, I added it and it still had issues. I brought the car back and they didn't want to give me another one and they gave a ton of excuses. Don't bring your car here. I rather drive to jfk airport or Laguardia than deal with this horrendous service
  • DR
    Daniel R.
    Sep 23, 2025
    5.0
    My experience with Enterprise was fast and easy. They picked me up and brought me to their office for paperwork and car pickup. They were professional and affordable. I highly recommend them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in White Plains?

Enterprise Rent-A-Car in White Plains offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in White Plains is open Monday through Friday from 7:30 AM to 6:00 PM.