Enterprise Rent-A-Car

4.3
390 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at White Plains Westchester County Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at HPN today.

Location

Enterprise Rent-A-Car
240 Airport Rd, White Plains, NY
10604, United States

Hours

Reviews

4.3
390 reviews
5 stars
278
4 stars
45
3 stars
13
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.

Communication Issues

Several reviews noted problems with communication, particularly regarding late flight arrivals and the availability of vehicles.

Reservation Reliability

Customers expressed frustration over not receiving the vehicles they reserved, leading to negative experiences and cancellations.

Quick Process

Many reviews mentioned the quick and easy rental process, with efficient check-in and return procedures.

Mixed Experiences

While some customers had excellent experiences, others reported significant issues, particularly with late-night service and vehicle availability.
  • AK
    Anthony Khan
    Nov 10, 2025
    5.0
    The customer service was great. They were very knowledgeable and forth coming. The cars was new and a great value.
  • FS
    Francis Santa
    Nov 8, 2025
    5.0
    They did a great job. We need to Westchester airport in New York late in the evening kind and friendly had the car quickly didn’t have to walk far to get it and it was a nice experience.
  • CM
    Cristina M.
    Nov 3, 2025
    5.0
    Great service, easy quick in-and-out, especially at the airport which was the only enterprise location with longer hours. Car was OK, rather have had a VW, but they 'upgraded' to a Ford escape, which for size and gas was an upgrade but not as nice in braking and steering. They let me drop off early with no penalties and no hassle.
  • KP
    Katie Parker
    Oct 24, 2025
    1.0
    Stay Away!!! Do not book here if you have a late flight!!! Beyond disappointed. My flight was scheduled to get in at 11pm, in Florida my flight was delayed and wasn't going to get into Westchester till 20 minutes after midnight. I called Enterprise because I knew their hours were til 12:00a the customer service representative assured me that they had my flight number which I asked her to confirm and that it was their policy to stay 2 hours after close if there were flights delayed. Our flight landed on the tarmac minutes before midnight, however we had to wait for an open gate. Got to the car rental desk before 12:15 and there was no enterprise employee. There was an Avis employee who only had vehicles left for the people who had reservations with them or Budget on my flight. I called customer service again and this customer service rep had no answers for me, he could only log a complaint and the employees would see when we picked up the vehicle the next day. Our Uber to the hotel was $107. Taking an Uber back to pick up the car the next day would be another $100. The representative had no answer besides putting that in the complaint on how we would be reimbursed for that. The rental car we reserved was for only $198. Highly Unsatisfied, Highly Untrustworthy employees.
  • MG
    Mark Gruskin
    Oct 22, 2025
    5.0
    Terrific experience at the Enterprise Rental Counter at Westchester County Airport. The agent was positive, smiling, helpful, and gave great advice. He facilitated an upgrade and made the rental process pleasant, easy, and comfortable.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at White Plains Westchester County Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours for Enterprise Rent-A-Car at this location?

Enterprise Rent-A-Car is open daily from 8:00 AM to 11:59 PM.