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Do you have glass damage? For windshield repair and replacement in the Westbury area, turn to Safelite AutoGlass . Those in central Westbury or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 730 Old Country Rd, Safelite AutoGlass Westbury repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Many customers praised the professionalism and efficiency of the technicians, highlighting quick service and quality workmanship.
Customer Service
Feedback on customer service was mixed; while some praised the staff's friendliness and helpfulness, others reported unprofessional behavior and poor communication.
Appointment Management
Several reviews indicated issues with appointment scheduling and coordination, including last-minute cancellations and delays.
Product Issues
There were complaints regarding the quality of the glass used and issues with installations, such as improper calibration and damage to vehicles during service.
Overall Experience
While many customers had positive experiences, a significant number expressed dissatisfaction with the service, leading to a polarized perception of the business.
SS
Safdar Siddiqi
3 days ago
5.0
Very friendly and professional service. Would highly recommend to others.
MH
Michael Holfester
Nov 9, 2025
5.0
The tech was right on time and did a great job. He also finished in the time Frame that he said he would. Overall I was very happy and everything was calibrated well with cameras, etc
JE
Jay E
Nov 3, 2025
5.0
Helpful crew. Got the job done quickly and informative on next steps after windshield installation
RD
Renee Doboy
Oct 29, 2025
5.0
The service was quick and professional. It took less than the half hour they said it would take. The lady who signed me was very knowledgeable and friendly. I give this business a 10 out of 10.
NK
Nathan Kamara
Oct 10, 2025
1.0
Safelite came to my home to replace my windshield. I did not touch my car until the next morning when I went in my car to go to work. My car was dead. The battery was dead. I called Safelite to let them know and to ask for any sort of help, they can give me to get my car started again, And requested that at least they come and jumpstart my car as I had no other way to get to work or start my car. Everyone I spoke to at Safelite denied it was their, fault even though my car never had a problem with the battery before. Customer service from corporate and the shop itself have a policy to deny any wrongdoing even though they were not present and have no idea what their technician did. You get nowhere with Safelite. As a sidenote, I found out after I used Safelite, that Safelite is known for using thinner and cheaper glass windshields then the car manufactures windshields, and cause more road noise as well. You should always go to your dealership shop so you get the actual sturdy brand name windshields.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass Westbury located?
Safelite AutoGlass Westbury is located at 730 Old Country Rd, Westbury, NY 11590, USA.
What are the business hours of Safelite AutoGlass Westbury?
Safelite AutoGlass Westbury is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
What auto glass services does Safelite AutoGlass Westbury provide?
They offer auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and same-day service, among others.
Does Safelite AutoGlass Westbury offer mobile service?
Yes, Safelite AutoGlass Westbury provides both in-shop and convenient mobile auto glass repair and replacement services.
Are appointments required at Safelite AutoGlass Westbury?
Yes, appointments are required to receive services at Safelite AutoGlass Westbury.
Which languages are spoken at Safelite AutoGlass Westbury?
Safelite AutoGlass Westbury offers services in both English and Spanish.
What payment options are accepted at Safelite AutoGlass Westbury?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Can I get a free online estimate before visiting Safelite AutoGlass Westbury?
Yes, free online estimates are available for customers.
What nearby places can I visit after servicing my vehicle at Safelite AutoGlass Westbury?
Nearby places include Dunkin Donuts for coffee and snacks, Westbury Beverage liquor and grocery store, and Black Label Burgers for an American dining experience.
How can nearby transportation and services help me visit Safelite AutoGlass Westbury?
Nearby services like Enterprise Rent-A-Car and Regal Limousines Corp. offer vehicle rental and transportation options, making it easier to visit Safelite AutoGlass and get around Westbury.
Are there any nearby tech repair shops if I need additional services while visiting Safelite AutoGlass?
Yes, Cell Mechanic Inc and Mobile Fix NYC offer mobile phone and electronics repair near Safelite AutoGlass Westbury.