Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Westbury, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westbury location today.
Location
Hours
Reviews
4.2
431 reviews
5 stars
308
4 stars
39
3 stars
8
2 stars
9
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the staff, particularly mentioning individuals like Matt, Jake, and Vincenzo for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including reports of dirty cars and mechanical problems.
Booking Issues
Customers expressed frustration over booking errors and miscommunication regarding vehicle availability and charges, leading to unexpected fees.
Lost Items
Multiple customers reported poor handling of lost items, with dissatisfaction regarding the follow-up and recovery process.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about unprofessional behavior and unresolved issues, indicating inconsistency in service quality.
- KZKevin Zhang6 days ago4.0我的保险公司给我提供每天$50的租车费用，但在这里，我认为租车费缩水了。只给我提供一台普通的车，而不是suv。
- GCGreg ClarkDec 31, 20254.0Had a nice experience at the Westbury location, would definitely use again
- FRFilomena RuggieroDec 17, 20255.0I too had an exceptional experience at Enterprise in Westbury. I was assisted by Mike & Jake. They were professional and accommodating. Mike & Jake went above and beyond to accommodate me. Their professionalism was much appreciated and made the process easy.
- MHMichelle HammDec 13, 20255.0Excellent. The staff was very professional and courteous.
- OEOlympia ElegantdivaDec 12, 20251.0The worst experience in renting a vehicle, I was given a dirty smelly disgusting vehicle with no gas, called the location in Westbury to speak with a manager (Matthew) only for sarcasm and unprofessional behavior. Avoid this location by all means!! Went as far a switching out the vehicle at another location Lindenhurst which Nancy refused to take the vehicle. Enterprise you must do better!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Westbury, NY?
Enterprise Rent-A-Car in Westbury offers a wide range of vehicles, including standard rental cars, vans, and luxury cars to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Westbury?
Enterprise Rent-A-Car in Westbury is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Westbury, NY?
Enterprise Rent-A-Car is located at 775 Old Country Rd, Westbury, NY 11590, USA.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Westbury?
You can reserve your rental car online through their reservation page at https://www.enterprise.com/en/car-rental-locations/us/ny/westbury-24a0.html or by calling +1 516-333-3400.
What payment options are accepted at Enterprise Rent-A-Car Westbury?
Enterprise Rent-A-Car accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Does Enterprise Rent-A-Car in Westbury offer any special discounts?
Yes, Enterprise Rent-A-Car in Westbury offers discounts for active military members.
Which languages are supported by Enterprise Rent-A-Car in Westbury?
Enterprise Rent-A-Car in Westbury provides services in English.
Is Enterprise Rent-A-Car Westbury a woman-owned business?
Yes, Enterprise Rent-A-Car in Westbury is a woman-owned business.
What nearby convenience stores can I visit when renting a car at Enterprise Rent-A-Car Westbury?
Nearby, you can find two 7-Eleven convenience stores offering snacks, lottery tickets, and beverages, perfect for quick stops during your rental visit.
Are there any nearby entertainment rental kiosks close to Enterprise Rent-A-Car in Westbury?
Yes, Redbox rental kiosks are located near Enterprise Rent-A-Car, providing easy access to movie and game rentals before or after your car rental experience.
What dining options are available near Enterprise Rent-A-Car in Westbury?
Pollos Don Pedro, a Mexican, Latin American, and Honduran restaurant, is nearby, offering a great place to enjoy a meal after picking up your rental car.