Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
1910 Ridge Road, West Seneca, NY
14224, United States
Hours
Reviews
4.4
527 reviews
5 stars
418
4 stars
24
3 stars
8
2 stars
17
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to accommodate and assist with various needs.
Service Delays
Several reviews mentioned significant wait times for service, often exceeding expectations, leading to frustration among customers.
Pricing Transparency
Customers expressed concerns about unexpected charges and lack of upfront pricing, with some feeling they were overcharged for services.
Quality of Work
Mixed feedback on the quality of repairs, with some customers reporting unnecessary work suggested and others satisfied with the service provided.
Appointment Issues
Multiple customers reported problems with scheduled appointments, including being turned away or experiencing long waits despite having appointments.
- PVPat VJan 5, 20265.0I went in for a last minute inspection and they fit me in right away with minimal wait time considering I had no appointment and other competitors in the area turned me away. The staff was super friendly, when I asked for an additional service while they had already started working on the car they gave me no issues whatsoever. Thanks for helping me out guys much appreciated.
- MMMichelle MarieJan 5, 20261.0My car has been sitting at Monroe for over two days. The price was very high. I had to take it elsewhere to be able to go to work!
- RMRob MarczynskiDec 16, 20252.0I made an appointment to purchase 4 new tires and an inspection for the next day, on line. When I arrived, was told the tires I wanted were not available, so was offered similar ones for the same price. I tried calling several times during the last hour of business but the phone went unanswered. Ten minutes after closing received a message that the car was ready. I did not go to pick up the car until the next morning, only to find that the inspection was not done, so had to leave the car again and come back later to pick it up. Thankfully I was not charged for the inspection due to the delay.
- GCGannon CimerinDec 15, 20252.0Had appointment scheduled for 7:30am on Saturday for inspection and check tires. 7:30 guy scheduled didn't show up until 830. The 8 am guy did inspection around 8:10 am. So sat there for 40 minutes before vehicle looked at. The woman at the counter , who was very nice, stated " he does this all the time". When he did finally show up he had nothing to say or apologize. Not good....
- TRTristan RiveraDec 13, 20251.0Took my truck to have tires swapped pretty cheap but when I got and went foe a ride out to hamburg tpms light came i stopped and checked the tire and noticed it was leaking air from the valve stem, Next took it back in let the gentleman no what was going and he try to charge me for new tpms sensor I said my tpms sensor was just fine before I got tires swapped long story they eneded up putting all new sensor in for and told all the old must have been broken when they put new tires I was quite pissed never going back
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.
What are the operating hours of Monro Auto Service and Tire Centers in West Seneca, NY?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 1910 Ridge Road, West Seneca, NY 14224, USA.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers for appointments or inquiries?
You can reach them by phone at +1 716-674-2450.
Does Monro Auto Service and Tire Centers provide roadside assistance and towing services?
Yes, their expert technicians offer roadside assistance and towing services as part of their automotive care.
What nearby places can help me with truck rentals when visiting Monro Auto Service and Tire Centers?
Penske Truck Rental is nearby and offers truck rental services, which can be convenient if you need a rental while your vehicle is serviced.
Are there any nearby dining options close to Monro Auto Service and Tire Centers?
Yes, nearby you can find restaurants such as Denny’s and Subway, convenient spots to grab a meal before or after your vehicle service.
Can I find home improvement stores near Monro Auto Service and Tire Centers?
The Home Depot and Home Services at The Home Depot are close by and offer a variety of home improvement and flooring products.
Is there a UPS Store nearby for shipping and printing services when I visit Monro Auto Service and Tire Centers?
Yes, The UPS Store 4606 is located nearby providing printing, shipping, and freight services for added convenience during your visit.