Monro Auto Service and Tire Centers

4.4
511 reviews
Get DirectionsCallWebsite

Business Details

1910 Ridge Road, West Seneca, NY
14224, United States
(716) 674-2450
https://locations.monro.com/ny/west-seneca/1910-ridge-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1910 Ridge Road, West Seneca, NY
14224, United States

Hours

Reviews

4.4
511 reviews
5 stars
410
4 stars
22
3 stars
7
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and accommodating, with specific mentions of individuals like Dan, Justin, and Larry.

Service Quality

While some customers reported excellent service and quick turnaround times, others expressed concerns about upselling and unnecessary repairs.

Honesty

Several reviews highlighted instances of perceived dishonesty, with customers feeling they were quoted for unnecessary repairs or charged more than initially stated.

Appointment Issues

Multiple customers experienced issues with appointments not being honored or long wait times despite having scheduled visits.

Pricing Concerns

Numerous reviews mentioned high prices and accusations of price gouging, particularly regarding brake and tire services.
  • JF
    Jesse F
    Nov 13, 2025
    5.0
    Friendly and polite on the phone and in store, was a quick turnaround and fair pricing
  • YS
    Yvette Snyder
    Nov 12, 2025
    1.0
    MAVIS UP THE ROAD WON'T CHARGE YOU $125 JUST TO LOOK AT YOUR CAR!!! Woke up to my car sputtering, set an appointment to go have it looked at to see what the issue was and before they even put it in the air they waited to charge me $125 to look at it... When I questioned it, I was told, "Well, we have to pay the mechanic!" To plug an OBD reader in???!!! Absolutely not!!! Advance Auto (also up the road) does it for free! Spend your money elsewhere!
  • JS
    Justice Scott
    Nov 10, 2025
    2.0
    My set appointment was for 9a I didn’t leave the shop until 3:10p !!! I had to wait HOURS on a delivery guy to drop off a part that they forgot about.. and there were no accommodations or anything for my time wasted waiting.
  • LF
    Lauren Flawless
    Nov 8, 2025
    1.0
    As a woman who has worked in automotive.. WOMEN DO NOT GO HERE. Just another corporate shop that is more worried about numbers and money than helping customers.
  • VC
    Vince Castro
    Nov 5, 2025
    1.0
    Very friendly staff but they robbed my pockets..the motor on my power window malfunctioned and they told be it's just the regulator, they took 10 hours to fix & charged me $485..I think I will hang the bill on my wall to laugh at..I promise to make sure none of my friends or family go there..bunch of overpriced crooks
Read more reviews on Google

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers in West Seneca, NY?

The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.