Enterprise Rent-A-Car

4.1
459 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

450 Sunrise Hwy, West Islip, NY
11795, United States
(631) 669-5500
https://www.enterprise.com/en/car-rental/locations/us/ny/west-islip-2405.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Islip, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Islip location today.

Location

Enterprise Rent-A-Car
450 Sunrise Hwy, West Islip, NY
11795, United States

Hours

Reviews

4.1
459 reviews
5 stars
313
4 stars
43
3 stars
13
2 stars
14
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Esteban and Brendan.

Cleanliness Issues

Several reviews highlighted problems with the cleanliness of the rental cars, with some customers receiving vehicles that were dirty or not properly maintained.

Reservation Problems

There were complaints about not receiving the reserved vehicle type and issues with deposits and charges, leading to dissatisfaction among some customers.

Mixed Experiences

While many customers had positive experiences, others reported significant issues, including poor communication and unprofessional behavior from staff.
  • BH
    Bill Hagelmann
    4 days ago
    5.0
    Friendly staff,easy to navigate web support Quick pick up /drop off
  • PR
    Paul Ripperger
    Dec 18, 2025
    5.0
    I rarely rent a car, and I have found enterprise in general to be a good place. The crew at the west islip location is beyond spectacular.
  • PB
    Patti Berrios
    Dec 2, 2025
    5.0
    This location os great , the crew there is excellent , service. , cleanliness and so pleasant ..
  • PB
    Paul Buhse
    Nov 19, 2025
    1.0
    Rented from this location numerous times. This past rental car was filthy when I picked it up and only used it to and from work. Vacuumed it out and ran it through a car wash before returning it and they wound up charging me $75 to clean it. They said there were ashes in the car and I don't even smoke. I'll never use this place again.
  • SD
    Sheril Dillon
    Nov 17, 2025
    5.0
    Enterprise is my go-to when I need to rent a car. The staff is friendly and knowledgeable plus the website is easy to navigate.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in West Islip?

Enterprise Rent-A-Car in West Islip offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.

Where is Enterprise Rent-A-Car located in West Islip?

Enterprise Rent-A-Car is located at 450 Sunrise Hwy, West Islip, NY 11795.