Need a rental car in West Islip, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Islip location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Esteban and Brendan.
Cleanliness Issues
Several reviews highlighted problems with the cleanliness of the rental cars, with reports of dirty interiors and exteriors.
Reservation Problems
Customers expressed frustration over not receiving the vehicles they reserved, with some reporting issues related to deposits and unexpected charges.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service and unprofessional behavior at certain times.
AF
Angela Franklin
5 days ago
2.0
A couple years ago this was our go-to rental option. You’d pay little more but they were reliable. No more. First they give me a car that was putting and when I questioned it was told that the car was cold and needed to warm up. I drove it away, warmed it up, and it was shaking when I was idling at a light. Returned. Now I’m short on time and need to get on the road. Car #2 seemed better. Opened the back door and saw the seats were a stained mess. Whatever, I wasn’t using the backseat so I make sure I take pictures to cover myself. Drove to a gas station to fill up and by now the heavy professional grade air freshener they use is now wearing off and the car smells like weed. The wipers badly needed replacing and the wiper fluid only came out of the passenger side. Needless to say, I won’t be going back.
MJ
Michael Judge
Feb 21, 2026
5.0
The staff was polite and professional. And the car was clean and ready in a timely manner.
JM
Jadelyse Marte
Feb 18, 2026
1.0
After over 15years of renting from this location I'm surprised to share the horror story of how unprofessional the ASSISTANT MANAGER BILLY is. The amount of times I've rented from enterprise I will never give this place my business or money again. Within the last few months renting almost every weekend for business trips every vehicle Billy has provided me with has had an issue. I never made a fuss or even a formal complaint because Ive known this location to be a top tier office, definitely not with Billy's help. The last time I tried renting I was denied a rental and was told I had to leave. I tried to get in contact with the manager Hannah in which she never reached back out. She was sitting in the office while Billy disgustingly denied my business and never once tried to help. Its sad to see what was once a great business decline providing unkept malfunctioning dirty vehicle to customers.
JB
Jojo Bacelli
Feb 17, 2026
5.0
Hannah was awesome!! Super efficient, knowledgeable, and accommodating. There wasn’t a car on site for my needs, and she called another location right away and hooked me up with them! Highly recommend asking for her!!!
CS
CAS&ARSC Smile
Feb 14, 2026
5.0
Always great service, quick efficient and done with a smile doesn’t matter if it’s a rental for a car repair or road trip they never disappoint, thanks for the many years of great customer service. :)
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in West Islip?
Enterprise Rent-A-Car in West Islip offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
Where is Enterprise Rent-A-Car located in West Islip?
Enterprise Rent-A-Car is located at 450 Sunrise Hwy, West Islip, NY 11795.
What are the operating hours of Enterprise Rent-A-Car in West Islip?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, Enterprise offers great weekend rates which you can book online through their weekend specials webpage.
Can I reserve a rental car online for the West Islip location?
Yes, you can reserve your rental car online by visiting Enterprise's reservation website specific to the West Islip location.
What payment options are accepted at Enterprise Rent-A-Car in West Islip?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
Is there an option for airport pick up at this Enterprise Rent-A-Car location?
Yes, the West Islip Enterprise Rent-A-Car location offers airport pick up service for customers.
Are there any pet services near Enterprise Rent-A-Car in West Islip?
Yes, nearby pet services include Edmund West Islip Dog Sitter and Sunrise Veterinary Group for dog walking and veterinary needs.
What dining options are available near Enterprise Rent-A-Car in West Islip?
Nearby dining options include Uncle Chuck's Bar & Grill, Biddy Spratts pub and barbecue restaurant, and 1683 Bar offering American cuisine.
Where can I fuel up or grab convenience items near Enterprise Rent-A-Car?
Sunoco gas station, which also has a convenience and liquor store, is located nearby for fueling and convenient shopping needs.
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