Business Details
About
Car Rental AgencyVan Rental
Need a rental car in West Islip, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Islip location today.
Location
Hours
Reviews
4.1
456 reviews
5 stars
310
4 stars
42
3 stars
13
2 stars
14
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Brendan and Esteban.
Vehicle Condition
Several reviews noted issues with the cleanliness and maintenance of the rental vehicles, with some customers receiving cars that were dirty or in need of repairs.
Deposit Issues
There were complaints regarding discrepancies in deposit returns, with some customers feeling they were unfairly charged or not refunded the full amount.
Reservation Problems
Some customers experienced issues with receiving the correct vehicle type or not being offered suitable alternatives when their reserved vehicle was unavailable.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about unprofessional behavior and poor communication from certain staff members.
- PBPaul Buhse4 days ago1.0Rented from this location numerous times. This past rental car was filthy when I picked it up and only used it to and from work. Vacuumed it out and ran it through a car wash before returning it and they wound up charging me $75 to clean it. They said there were ashes in the car and I don't even smoke. I'll never use this place again.
- SDSheril Dillon6 days ago5.0Enterprise is my go-to when I need to rent a car. The staff is friendly and knowledgeable plus the website is easy to navigate.
- JBJohn BowersNov 12, 20255.0I rented a car from here
- JAJada AlliyahOct 3, 20252.0The staff was nice but the rental was dirty on the inside and they told me I would receive my full $150 deposit back but only returned $131 for some reason. The vehicle did not sustain any damage under my care and I took pictures to confirm this, so I’m not sure why they took $20 from the deposit.
- TCtom cronauSep 30, 20254.0The staff was excellent very helpful, the vehicle needed some attention, some TLC
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in West Islip?
Enterprise Rent-A-Car in West Islip offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
Where is Enterprise Rent-A-Car located in West Islip?
Enterprise Rent-A-Car is located at 450 Sunrise Hwy, West Islip, NY 11795.
What are the operating hours of Enterprise Rent-A-Car in West Islip?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, Enterprise offers great weekend rates which you can book online through their weekend specials webpage.
Can I reserve a rental car online for the West Islip location?
Yes, you can reserve your rental car online by visiting Enterprise's reservation website specific to the West Islip location.
What payment options are accepted at Enterprise Rent-A-Car in West Islip?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
Is there an option for airport pick up at this Enterprise Rent-A-Car location?
Yes, the West Islip Enterprise Rent-A-Car location offers airport pick up service for customers.
Are there any pet services near Enterprise Rent-A-Car in West Islip?
Yes, nearby pet services include Edmund West Islip Dog Sitter and Sunrise Veterinary Group for dog walking and veterinary needs.
What dining options are available near Enterprise Rent-A-Car in West Islip?
Nearby dining options include Uncle Chuck's Bar & Grill, Biddy Spratts pub and barbecue restaurant, and 1683 Bar offering American cuisine.
Where can I fuel up or grab convenience items near Enterprise Rent-A-Car?
Sunoco gas station, which also has a convenience and liquor store, is located nearby for fueling and convenient shopping needs.