AutoZone Auto Parts

4.3
216 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Haverstraw #2973 in West Haverstraw, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Haverstraw, NY or call us at (845) 429-3756.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
91 Route 9W Ste 1, West Haverstraw, NY
10993, United States

Hours

Reviews

4.3
216 reviews
5 stars
136
4 stars
42
3 stars
18
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and professional staff, others reported poor service and unmotivated employees.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in troubleshooting and product recommendations.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.

Management Issues

There are complaints regarding management, with some customers expressing dissatisfaction with the leadership and training of staff.

Product Availability

Customers noted that the store is well-stocked with a variety of auto parts, although some mentioned higher prices compared to online options.
  • FF
    Fancy Feast
    Jan 4, 2026
    2.0
    Last visit staff was helpful and tried thier best but didn't appear to have a manager or senior rep anywhere to be found. The staff that have been there the longest seem knowledgeable but to get them to help you more than pointing in a direction when u need further assistance its not worth the frustration. Go to another location where the staff will walk u to the item location and help identify what u need. I also hate when I've waited my turn and all I need is another moment to conclude my business then another guest will jump in for "something g quick" which delays me every time. It's never quick. Additionally adds up after the 2nd, 3rd, 4th inconsiderate guest doesn't wanna wait thier turn. The staff should take the minute they need to get me out the door before entertaining a myriad of drifters that probably aren't buying anything anyhow.
  • NR
    Naftali Rosenfeld
    Oct 31, 2025
    5.0
    Great
  • AV
    Amauris Acosta Valerio
    Oct 10, 2025
    1.0
    No recomiendo ir a esa tienda, no me quisieron atender porque no hablo inglés, a pesar de tener personal que habla español. 😠 #Tienda #AtenciónAlCliente #ExperienciaNegativa
  • MR
    Mikayla Ramo
    Oct 1, 2025
    5.0
    Great customer service while picking up windshield wipers. The staff was very helpful, professional, and made the process smooth. Highly recommend! Come see Josh and the team
  • NP
    Nicholas Payne
    Sep 9, 2025
    5.0
    Want to give a shoutout to Gio for helping me with my battery the other day. Was having a cramp morning and he made the process very easy and light. Great atmosphere and appreciate the customer service. 👍🏾👍🏾👍🏾👍🏾

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in West Haverstraw?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in West Haverstraw offer pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.