Monro Auto Service and Tire Centers

Reviews

• KH

  Kristen Marie Hada

  Mar 2, 2026
  3.0
  The tech who checked my car tires was very efficient and found a nail. I was grateful that he took the time to help me. The associate at the front desk was not very efficient. When I call to check the status of my vehicle he stated that my vehicle had been ready for over a half an hour, but "forgot" to call me. The whole experience took roughly 3 hours to put on a new tire (which I thought was very long) due to the associate, neglecting to call me back. I am not sure if this was the best possible price for a new tire, but I needed to get this service done and the tire taken care of.
• SJ

  Sabrina Joseph

  Feb 26, 2026
  5.0
  My friends always make fun of me, because they believe I regularly get scammed at mechanics. I've had 3 cars and haven't stayed a regular at any place because I always feel awful after. This is the only shop where I've gotten a major job done (driveshaft replacement + wheel allignment) where I can say I've come out feeling good about what I spent and the repair that was done. Chuck and his team are it. A big thing for me and why I am unable to go to most shops is I work overnights, and my days off are Sundays and Mondays. No family owned mechanic in the area from Lewiston to Buffalo are open on Sundays, and on Mondays, they open too late in the day for me to go. It's very crucial I get my car back before Tuesday night for my regular shift and the boys at this place were the first to make it happen. If you are hesitating because of negative reviews on yelp or google, remember what type of people leave reviews - either people who had a great experience and feel the need to give back (me) or people who want to hurt the business. I let the gentleman know first thing that it was most important to me to get my car back by Tuesday night, and they made it happen. Open communication is key here - Chuck even showed me my busted driveshaft and u-joints because I almost wanted to drive it and just get it replaced another day. Hope this helps anyone concerned! Best wishes.
• AM

  Amy McDonald

  Feb 25, 2026
  5.0
  Manager Chuck was great. Service was very timely and communication was clear and helpful.
• BB

  Brandon Belter

  Feb 6, 2026
  1.0
  I ended up going for a simple New York State inspection. They touched my oil left the oil cap off of my engine. They got all over then. After I bitched them out, they ended up coming. Put oil into my vehicle had me drive all the way back. They claimed it refused to change the oil and they did decrease it. But are refusing to steam clean it. So I'm getting ready to get in touch with the lawyer. Do not go to this spot
• II

  Inna Ilyenko

  Feb 2, 2026
  5.0
  It was a very easy process to make an appointment over the phone and I did not have to wait extremely long. And my inspection was 21$ The staff did a great job.

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