Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
2865 Niagara Falls Boulevard, West Amherst, NY
14228, United States
Hours
Reviews
4.2
360 reviews
5 stars
279
4 stars
8
3 stars
9
2 stars4
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Chris and his team for their professionalism and efficiency.
Service Quality
While some customers reported positive experiences with quick and effective service, others expressed dissatisfaction with the quality of work, citing issues like incorrect repairs and lack of transparency.
Pricing Concerns
Several reviews mentioned unexpected charges and dissatisfaction with pricing, indicating a perception of being overcharged or misled about service costs.
Appointment Issues
Multiple customers experienced problems with appointment scheduling and service completion, leading to frustration and a lack of trust in the business.
- SLSerg LupekhaJan 5, 20261.0I'm not one to leave one star reviews but if I would I would get lower. my alignment is off not even correct you changed my oil and left the oil cap to the engine off all of that oil has been spewing out I do not recommend this place
- AAAsia AlexanderJan 1, 20265.0I was so nervous I was going to need to get a new tire(s) thankfully the staff was super knowledgeable and helpful and got me a permanent patch to fix the leak in my tire from a rusty nail I rolled over. Surprisingly affordable too! I’d highly recommend for tire repair.
- JBJenna BDec 31, 20255.0Great experience and very quick. Went for inspection and was informed of issues and wasn’t pushed for anything. Manager and employee were friendly and informative. Breathe of fresh air to actually go to a place with great customer service for once! Will be going back for future inspections and tire needs.
- JJJoeDec 19, 20255.0Always Top Notch. Manager Chuck deserves recognition. His automotive techs are a direct reflection of his outstanding leadership abilities. This shop has been my go-to for many years. Multiple vehicles
- JAJennifer ArnoneDec 15, 20253.0Inspection didn’t pass due to tire tread. They removed the sticker. I then scrambled find affordable tires for 2 days without an inspection sticker. I talked to my mechanic and he said that was absolutely ridiculous that my sticker was removed. Never again will I go to Monro for anything ever.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 2865 Niagara Falls Boulevard, West Amherst, NY 14228, USA.
What are the opening hours of Monro Auto Service and Tire Centers?
Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 716-691-1006 or visit their website at https://locations.monro.com/ny/west-amherst/2865-niagara-falls-blvd.
Is there a nearby automotive repair shop to Monro Auto Service and Tire Centers?
Yes, Monro Muffler Brake & Service is located nearby, offering additional automotive repair services which can be convenient for extended car care needs.
Are there food options close to Monro Auto Service and Tire Centers?
Yes, Zebb’s Deluxe Grill & Bar is a nearby American restaurant where customers can dine before or after their vehicle service.
Where can customers find financial services near Monro Auto Service and Tire Centers?
The Ukrainian Federal Credit Union and its Amherst Branch are nearby, offering convenient banking services for customers.
Are there storage options near the Monro Auto Service and Tire Centers location?
Yes, there are Public Storage facilities nearby for self-storage and retail storage needs.
What automotive-related services are nearby that might complement a visit to Monro Auto Service and Tire Centers?
Nearby automotive services include CARSTAR Collision of Amherst for auto body repair and towing services, as well as Enterprise Rent-A-Car for vehicle rentals.