Monro Auto Service and Tire Centers

4.4
368 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
903 Ridge Road, Webster, NY
14580, United States

Hours

Reviews

4.4
368 reviews
5 stars
288
4 stars
25
3 stars
15
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Taba for his professionalism and willingness to assist.

Service Quality

Several reviews noted issues with service quality, including improper installations and lack of accountability for mistakes, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed concerns about high prices for services, with some feeling overcharged for basic repairs and services.

Efficiency

While some customers appreciated the quick service, others reported delays and miscommunication regarding appointments and service times.
  • CS
    Cornelius Swindell
    6 days ago
    5.0
    I rented a car from hertz it was losing power so I took it to them they found the problem and took care of it very precise and the manager is very professional.
  • MM
    Michelle_lovemyrex
    6 days ago
    5.0
    They got me in quick
  • JC
    Jonathan Crespo
    Dec 22, 2025
    1.0
    Oil change is too expensive they don’t fill windows washer fluid, and air filters. They supposed to check a bunch of things on every service but they won’t at least you ask for. $111.45 for an oil change. The only reason I did it was because I also had them to install 4 brand new tires on my vehicle! Rest assured that was a first and last
  • NO
    Nick O
    Dec 12, 2025
    1.0
    I’m very disappointed with my experience at this Monroe tire. I brought in brand-new tires, and they were mounted and beaded incorrectly, which caused them to leak from the bead only a week later. I returned to have the issue fixed, and two weeks after that it happened again—this time the bead had actually torn. Because of this, I had to purchase new tires out of my own pocket. When I went back for help, I was told that I “bought them like that,” even though the tires were brand new when I brought them in. Not only did the shop not take responsibility, but they also refused to help install the replacement tires. I normally don’t leave negative reviews, but this situation cost me time, money, and a set of tires. I hope the shop can improve its quality control and customer service so others don’t go through the same experience.
  • SC
    Sean Cahill
    Dec 9, 2025
    2.0
    Ordered new tires through Monro which was delivered fast and priced fairly. However, they stated I did not need alignment even though the tires were 2 inches bigger than stock. After driving for only a day, the alignment was clearly off so I took it back to Monro. They performed the alignment, charged me full price, and it was still off. Had to go another shop to get the alignment sorted out.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers dealer-quality auto maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands like Goodyear and Cooper.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open from 7:30 AM to 7:00 PM Monday through Friday, 7:30 AM to 6:00 PM on Saturdays, and 9:00 AM to 5:00 PM on Sundays.