Mavis Discount Tire

4.6
888 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Webster .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
2156 Empire Blvd., Webster, NY
14580, United States

Hours

Reviews

4.6
888 reviews
5 stars
773
4 stars
42
3 stars
2
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, particularly highlighting Eli and his team.

Service Quality

Several reviews indicated issues with service quality, including claims of negligence, upselling, and dishonesty regarding inspections and repairs.

Efficiency

Customers appreciated the quick service and ability to accommodate urgent requests, often completing work faster than expected.

Trust Issues

Multiple reviews expressed concerns about being misled or overcharged, particularly regarding inspections and necessary repairs.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, indicating a lack of consistency in service.
  • JA
    James Angelo
    2 days ago
    1.0
    Called Mavis was told, I could get in the next day for a quote of $736 mounted and balanced and to bring it in the next afternoon to wait to have them put on. I arrived the next day to find out that they can't get my van (that they looked up tires for, so they knew the size of it) into the shop it may be to big. He proceeded to tell me that the lady lied to me about everything.That I would have to wait three hours to find out if the van would even fit. So I said, I'll just buy the tires and walk out the door.... all of a sudden the price was 706!! I said to the guy at the counter "Your math is wrong". He said, oh, they give you a package deal for everything. But it's $30 per tire to mount and balance so how does that make sense. Some shady stuff going on at this location not a happy customer!
  • VS
    Victor Sinopoli
    3 days ago
    5.0
    Was low on tire pressure pulled in without a appointment and they helped me right out ty guys
  • RM
    Randall Mcgovern
    4 days ago
    5.0
    ELI MALDONADO WAS VERY ACCOMADATING, helpful highly reccomend.
  • AW
    Adrianna Wellin
    Dec 16, 2025
    1.0
    I've taken my vehicle here a couple of times for an oil change and inspection. During my last inspection, they rotated my tires and all was fine for a week or so. However, I recently discovered that most of the lug nuts on my wheels were loose, and the front drivers-side wheel was dangerously close to popping off. I took my car to a different shop to have them tightened. The negligence by the technicians at this shop put me at risk while driving. I won't be using Mavis for any services in the future.
  • SM
    steve mooney
    Dec 9, 2025
    1.0
    Called & scheduled an appointment for mounting & balancing tires, thet gave me a quote of $80 , for all 4 tires. I drive over and hour to get there, they then tell me the price is $160 for all 4 tires. Whats perplexing, is that my neighbor just had the same done on his 4 tires for $80. They knew what they were doing & the individual that I spoke to treated me in a bigotry contempt. Don't take a vehicle there, they are shady. I drove to the Goodyear Tire Center, a half mile down the road. The Goodyear price was $50 less too.

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.