Mavis Discount Tire

4.6
882 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Webster .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
2156 Empire Blvd., Webster, NY
14580, United States

Hours

Reviews

4.6
878 reviews
5 stars
766
4 stars
42
3 stars
2
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, particularly highlighting Eli's exceptional service.

Efficiency

Numerous reviews noted quick service, with many customers being in and out within an hour or less for tire changes and repairs.

Honesty

Several customers appreciated the transparency and honesty of the staff, stating they did not feel pressured into unnecessary repairs or upselling.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service and perceived dishonesty regarding inspections and repairs.

Knowledgeable Staff

Customers frequently mentioned the staff's depth of knowledge about tires and car maintenance, instilling confidence in their service.
  • LV
    Luis Lopez (VQLUE585)
    2 days ago
    5.0
    Very good service staff is amazing very respectful knowledgeable and talented staff %100 will recommend will gene and art were all great to work and talk to too
  • TT
    TRodriguez1020
    4 days ago
    5.0
    Was great and on point with everything. Great timing and great communication with Eli Maldonado (Store Manager)!!! Coming back for sure !!!
  • AF
    Ajanae Fields
    Nov 15, 2025
    5.0
    Art was very professional and efficent! He was very quick with my oil change and educated me of the importance of routine changes, I will be back!
  • KK
    kaitlyn quinones king
    Nov 13, 2025
    5.0
    I needed my tire’s checked immediately and your employee author assisted me made sure he looked at it for me even doe it was alittle busy I will definitely be coming back for more assistance to any future problem’s i appreciate your help thank you
  • SL
    Scott Lambert
    Nov 1, 2025
    1.0
    SCAM, LIARS, CROOKS!!! Requested inspection, and left the car on site. Inspection sticker was still current but due at the end of the month. I was called later -stated failed , all 4 brakes and a wiper ripped. I was told, "But don't worry, We offer a coupon for both" I asked how much to repair. $1300. I asked, thats with the coupon? -Yes. I said no, I'll pick up the car at 5. Upon arrival to pick up, I asked what the measurements were of the rotors and the brake pads that were worn. He would not provide the details. I asked - then how do we know the rotors need replacement. He answered the rotors are rotted. I knew they weren't rotted. I took the vehicle to another inspector. I told him the brakes failed at another inspection site. He passed it stating the brakes pads were only half worn and rotors were fine. 3 wipers were fine. Cole/Mavis lied, faked a failure, tried to take my money. $1300) A loyal customer for years, I'll NEVER trust them again. Good Bye!

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.