Brand Certified
Gerber Collision & Glass
4.5(152 reviews)
Certified by Gerber Collision & Glass • Mar 01, 2026
Business Details
2111 Empire Blvd, Webster, NY
14580, United States
Certified by Gerber Collision & Glass • Mar 01, 2026
(585) 340-1870
Certified by Gerber Collision & Glass • Mar 01, 2026
https://www.gerbercollision.com/locations/webster-ny
Certified by Gerber Collision & Glass • Mar 01, 2026
About
Certified by Gerber Collision & Glass • Mar 01, 2026
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Certified by Gerber Collision & Glass • Mar 01, 2026
Hours
Certified by Gerber Collision & Glass • Mar 01, 2026
Reviews
4.5
152 reviews
5 stars
115
4 stars
20
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting their communication and willingness to keep customers updated throughout the repair process.
Quality of Work
While several reviews commended the quality of repairs, there were notable complaints about poor workmanship and unresolved issues after repairs.
Timeliness
Customers appreciated the quick turnaround for repairs, with many receiving their vehicles back sooner than expected.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported significant frustrations and dissatisfaction with the service.
Management Response
Some customers noted positive interactions with management, particularly in addressing complaints and ensuring customer satisfaction.
- BBBrian BJul 5, 20221.0Be very careful of this shop. After months of hassle and going back and forth, I am currently left with a vehicle in worse condition than when it was originally dropped off with them. I took my truck to this collision shop after it was reccomended by insurance that I use one of their network shops for a smooth process. The first time around, I picked my truck up and there were electrical features of the vehicle that were not working as well as problems with the quality of the body work that was done. I made the mistake of taking my truck back to this same shop to fix. After not being able to diagnose the issue it was taken to a dealer where they found broken wires directly behind the area the most extensive work was done to repair the vehicle. Although there are obvious signs of a wire being stretched and snapping in the middle, they will not repair this! I am being told this wire corroded through the insulation when there are obvious signs of the wire being stretched and snapping first, then corrosion coming as a result of sitting for so long. No one wants to take accountability for this and it is currently all on me to repair damages done by this shop. This is something that happend in February, and it is now July and the problem still has not been resolved.
- IFIvette FigueroaJan 24, 20215.0Great job!! They did a awesome job on my car. Great service ask for Bob great guy and Great customer service.
- CCChelly ChelleJan 5, 20215.0GREAT... There customer service was amazing... Which means a lot to me...They updated me every Tuesday and Thursday. They did a great job on my Audi Q7 collision repair... Thank you so much.. Would definitely recommend them.
- FBfredrick blossAug 29, 20205.0Great customer service n great workers. Got me in shop and took a few days but was all good ...
- RCRichard CollinsJul 8, 20195.0Paint touch up and replaced my bumber. Best work in town. Looks brand new and they even cleaned my interior.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides auto body repair, collision repair, windshield replacement, dent removal, paintless dent repair, and auto glass services.
Does Gerber Collision & Glass provide a warranty for their repairs?
Yes, all workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2111 Empire Blvd, Webster, NY 14580, USA.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact Gerber Collision & Glass?
You can reach them by phone at +1 585-340-1870 or via email at info@gerbercollision.com.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
What nearby car rental agencies can I use when visiting Gerber Collision & Glass?
Hertz is a nearby car rental agency close to Gerber Collision & Glass, useful if you need a rental vehicle during your repair.
Are there other automotive repair shops near Gerber Collision & Glass?
Yes, Nu Look Collision and Tire World are nearby automotive repair shops you might consider.
What local amenities can I visit near Gerber Collision & Glass while my vehicle is being repaired?
You can visit nearby places such as Dunkin’ for coffee and snacks, Larijames Salon Spa for beauty services, or Thrive 585 gym for fitness activities.
Where can I find more information about Gerber Collision & Glass online?
You can visit their website at https://www.gerbercollision.com/locations/webster-ny or follow them on Facebook at https://www.facebook.com/GerberCollision/.
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