Enterprise Rent-A-Car

4.5
323 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2225 Empire Blvd, Webster, NY
14580, United States
(585) 787-9010
https://www.enterprise.com/en/car-rental/locations/us/ny/webster-2902.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Webster, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Webster location today.

Location

Enterprise Rent-A-Car
2225 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.5
323 reviews
5 stars
258
4 stars
32
3 stars
6
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Webster, NY location consistently received praise for being friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to frustration among customers.

Cleanliness and Condition

Customers frequently commented on the cleanliness and excellent condition of the rental vehicles, enhancing their overall experience.

Efficiency

Many reviews mentioned the quick and efficient rental process, with minimal wait times and smooth transactions.
  • JW
    Jake Wallace
    Jan 5, 2026
    1.0
    I was told by customer service to come to this location to get an exchange for my rental car which was experiencing technical difficulties (numerous dashboard, warning lights ). I was assured on the phone that they would have cars for me as I was in a rush to make a flight later in the day. After being told to drive to this location, I arrived and was rudely told they had no cars to give to me even though the customer service agent on the phone and the website indicated there were numerous cars available. Clearly they did not want to inconvenience themselves by providing me a car out of their inventory and instead she suggested that I take their malfunctioning car to a local mechanic myself.
  • ML
    Mark Lombard
    Jan 3, 2026
    5.0
    Very satisfied with the staff and vehicle provided. Always helpful and friendly.
  • DE
    Dianne Eichelsbacher
    Dec 30, 2025
    5.0
    Very friendly and helpful!
  • MM
    Marcelle Miller
    Dec 16, 2025
    5.0
    Prompt, professional service and willing to help one in distress.
  • GR
    Gwenn Rodriguez
    Dec 6, 2025
    5.0
    Webster Enterprise is amazing best experience and everyone there is nice and helpful thank you for everything.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Webster offer for rental?

Enterprise Rent-A-Car in Webster offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, weekend getaways, or when your car is in the shop.

What are the operating hours for Enterprise Rent-A-Car in Webster, NY?

The Webster location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 2:00 PM.