Enterprise Rent-A-Car

4.6
315 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2225 Empire Blvd, Webster, NY
14580, United States
(585) 787-9010
https://www.enterprise.com/en/car-rental/locations/us/ny/webster-2902.html
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About

Car Rental AgencyVan Rental
Need a rental car in Webster, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Webster location today.

Location

Enterprise Rent-A-Car
2225 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.6
315 reviews
5 stars
252
4 stars
32
3 stars
6
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Webster, NY location consistently received praise for being friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.

Vehicle Availability

Several customers reported issues with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle, leading to dissatisfaction.

Cleanliness and Condition

Customers frequently noted that the rental vehicles were clean and well-maintained, contributing to a positive rental experience.

Efficiency

Many reviews mentioned the quick and efficient rental process, with minimal wait times and straightforward paperwork.

Overall Experience

Overall, the majority of customers expressed satisfaction with their experiences at this location, often recommending it to others despite some complaints about vehicle availability.
  • DF
    Discovering Financial Freedom
    Nov 9, 2025
    5.0
    It was great!!
  • AA
    Amanda
    Oct 27, 2025
    5.0
    Excellent Service from Sarah at Enterprise Sarah went above and beyond to help me find a vehicle that would safely fit my son’s car seat. She took extra time to check on the options personally and made sure we had exactly what we needed. Her kindness and attention to detail made the whole process smooth and stress-free. Thank you, Sarah, for your exceptional service!
  • RM
    RON MANCINI
    Oct 21, 2025
    5.0
    Webster, NY location fantastic service
  • LC
    Loyda China
    Oct 6, 2025
    5.0
    Rhese and Ellis are always the friendliest. I would recommend all my friends and family to this location.
  • FT
    fear TJUltra
    Oct 2, 2025
    5.0
    Every employee at the Ridge Road Webster, NY location are incredibly friendly, knowledgeable, helpful, and efficient.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Webster offer for rental?

Enterprise Rent-A-Car in Webster offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, weekend getaways, or when your car is in the shop.

What are the operating hours for Enterprise Rent-A-Car in Webster, NY?

The Webster location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 2:00 PM.