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AutoZone Auto Parts

4.3
(299 reviews)

Business Details

1187 Ridge Rd, Webster, NY
14580, United States
(585) 872-5890
https://www.autozone.com/locations/ny/webster/1187-ridge-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ridge Rd in Webster, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Webster, NY or call us at (585) 872-5890.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1187 Ridge Rd, Webster, NY
14580, United States

Hours

Reviews

4.3
299 reviews
5 stars
182
4 stars
70
3 stars
22
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of the employees, there were also reports of rude behavior and poor service from some staff members.

Product Availability

Customers generally found that the store had a good selection of auto parts, although some noted issues with incorrect parts being provided.

Service Speed

While many reviews highlighted quick service, some customers experienced delays and frustration due to overworked staff and slow systems.

Installation Assistance

Several customers appreciated the free installation services offered for items like wiper blades and headlights, enhancing their overall experience.
  • JB
    Joseph Baleno
    4 days ago
    5.0
    The location at 1187 Ridge Rd. has the friendliest staff. Very knowledgeable and helpful.
  • JH
    Jason Hall
    Feb 21, 2026
    1.0
    I have been coming to this location for 15 years and 50% of the time they give you the incorrect part at the counter. Today 2/21/26 is the last day I will walk into this store. The staff was rude, unapologetic for giving me the wrong part and I was disgusted how I was treated by some kid that looked 19 years old that couldn't give the most basic customer service.
  • CW
    CHARLES WILCOX
    Jan 19, 2026
    5.0
    Went to auto zone today with my grandson to get new headlight bulbs for his vehicle and receiVed incredible service and the employee even installed the bulbs for us, and wouldn't even take a tip, even after being out in the very cold weather to install them. We really appreciated it , know it would have taken us a lot longer to do it ourselves, and was the reason we went to auto zone instead of the closer advance auto store who would not install the bulbs!!!
  • JS
    Joseph Silivestro
    Dec 26, 2025
    3.0
    Had what I needed
  • MS
    Maxwell Scheur
    Nov 24, 2025
    1.0
    Did not want to help. Very rude service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Webster, NY?

AutoZone Auto Parts in Webster, NY is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.

What types of services does AutoZone Auto Parts in Webster offer for pickup and delivery?

They offer in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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