Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ridge Rd in Webster, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Webster, NY or call us at (585) 872-5890.
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of the employees, there were also reports of rude behavior and poor service from some staff members.
Product Availability
Customers generally found that the store had a good selection of auto parts, although some noted issues with incorrect parts being provided.
Service Speed
While many reviews highlighted quick service, some customers experienced delays and frustration due to overworked staff and slow systems.
Installation Assistance
Several customers appreciated the free installation services offered for items like wiper blades and headlights, enhancing their overall experience.
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Joseph Baleno
4 days ago
5.0
The location at 1187 Ridge Rd. has the friendliest staff. Very knowledgeable and helpful.
JH
Jason Hall
Feb 21, 2026
1.0
I have been coming to this location for 15 years and 50% of the time they give you the incorrect part at the counter. Today 2/21/26 is the last day I will walk into this store. The staff was rude, unapologetic for giving me the wrong part and I was disgusted how I was treated by some kid that looked 19 years old that couldn't give the most basic customer service.
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CHARLES WILCOX
Jan 19, 2026
5.0
Went to auto zone today with my grandson to get new headlight bulbs for his vehicle and receiVed incredible service and the employee even installed the bulbs for us, and wouldn't even take a tip, even after being out in the very cold weather to install them. We really appreciated it , know it would have taken us a lot longer to do it ourselves, and was the reason we went to auto zone instead of the closer advance auto store who would not install the bulbs!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Webster, NY?
AutoZone Auto Parts in Webster, NY is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What types of services does AutoZone Auto Parts in Webster offer for pickup and delivery?
They offer in-store pickup, curbside pickup, and same-day delivery services.
What products and brands can I find at AutoZone Auto Parts on Ridge Rd?
You can find auto parts such as brake pads, car batteries, accessories, and aftermarket automobile parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Webster?
You can call them at (585) 872-5890 or email customer.service@autozone.com. Their website is https://www.autozone.com/locations/ny/webster/1187-ridge-rd.html.
Does AutoZone Auto Parts in Webster accept cash only?
No, AutoZone Auto Parts does not require cash-only payments, so you can use other payment methods as well.
Since AutoZone Auto Parts is located at 1187 Ridge Rd, Webster, NY, what nearby stores can I visit for home improvement needs?
You can visit Webster Home Improvement, a nearby home improvement store that offers contractor and professional services close to AutoZone.
Are there any automotive repair services close to AutoZone Auto Parts in Webster?
Yes, VIP Motorsports LLC offers automotive repair services nearby, which can complement your visit to AutoZone for parts and accessories.
What other automotive or vehicle-related stores are near AutoZone Auto Parts on Ridge Rd?
Performance Cycle, a motorcycle dealer and automotive parts store, is located nearby alongside multiple AutoZone wholesale stores and Penske Truck Rental for vehicle rental services.
How can nearby businesses like Webster Interiors and Young Nails & Spa enhance my visit to AutoZone Auto Parts?
After shopping for auto parts, you can visit Webster Interiors for furniture and lighting or relax at Young Nails & Spa, both located nearby, making your trip more convenient and enjoyable.
Does AutoZone Auto Parts in Webster have a social media presence where I can follow updates?
Yes, AutoZone has a Facebook page at https://www.facebook.com/260675383987508 and a Twitter handle @autozone where they share news and updates.
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