Advance Auto Parts

4.5
178 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2186 Empire Blvd in Webster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2186 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.5
178 reviews
5 stars
122
4 stars
31
3 stars
14
2 stars
6
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent service to customers.

Product Availability

Customers appreciate that the store generally has the parts they need in stock or can quickly order them.

Mixed Experiences

While many reviews highlight positive interactions, some customers reported poor service or lack of assistance during their visits.

Efficiency

Several reviews mention quick service, particularly for battery replacements and other installations.

Pricing

Customers noted that prices can vary, with some finding them reasonable while others felt they were high compared to online options.
  • JL
    Jennifer Long
    Nov 4, 2025
    5.0
    Needed a battery replacement, and the gentleman who helped me (Rob) was extremely friendly, polite and knowledgeable. He replaced the battery fast and with care. Would definitely recommend. Thank you!
  • FS
    Fred Skrotzki
    Nov 2, 2025
    4.0
    Friendly staff
  • BR
    brendan Rightmyer
    Nov 1, 2025
    5.0
    Went in with a dead battery after calling the Ontario location and being given the wrong information thankfully they managed to help me out and replace my battery. Would definitely shop here more than the Ontario location.
  • TM
    Tammy Marie
    Oct 21, 2025
    5.0
    I went in and had no idea what wiper blades I needed. There where 2 gentleman working Robert ( he went by Rob) and James. They were very helpful and got me the right wipers I needed installed them and I was on my way. Thanks again
  • CF
    Chase Ferren
    Oct 11, 2025
    5.0
    Super helpful staff and quick to get my new 12 volt installed. I called ahead and when I arrived, Trevor had already pulled out my options for me and explained the warranties and which would be a better investment. Immediately installed and got me back on the road.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*