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Advance Auto Parts

4.4
(187 reviews)

Business Details

2186 Empire Blvd, Webster, NY
14580, United States
(585) 787-7050
https://stores.advanceautoparts.com/ny/webster/2186-empire-blvd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2186 Empire Blvd in Webster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2186 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.4
187 reviews
5 stars
129
4 stars
31
3 stars
14
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has the parts they need in stock, and if not, they can usually order them quickly.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences, including long wait times and inconsistent service quality.

Installation Services

Several reviews mentioned positive experiences with installation services for batteries and wiper blades, with staff assisting in challenging weather conditions.
  • JL
    Jerri Lupiani
    5 days ago
    5.0
    Good service
  • ZW
    Zachary Wlad
    Feb 22, 2026
    5.0
    Went to get new windshield wipers and the gentleman took the time out of his lunch break to help and put them on for us. Great conversation and very down to earth guy!
  • MC
    Mark Cantor
    Feb 9, 2026
    5.0
    Was there today the gentleman who helped me was great I wish more people were this kind and friendly
  • CW
    CHARLES WILCOX
    Feb 4, 2026
    5.0
    Very knowledgeable, friendly associate, and provided incredible customer service! i think his name was Bob.
  • SP
    Sara P
    Feb 1, 2026
    5.0
    Nas was truly amazing. He checked my battery, helped me decide on a new one, and installed it outside in freezing cold weather. At one point I mentioned that Carhartt jackets are incredibly warm, and he casually said he has one but isn’t allowed to wear it because it isn’t the “correct color.” He didn’t complain or make a big deal about it he simply said it, and moved on. He was outside working on my car for at least 10 minutes, in 15 degree weather, and remained kind, professional, and positive throughout. His work ethic, and dedication really stood out. You have a wonderful, employee, and I’m very grateful for his hard work. I’m the one making a big deal about the jacket, because I genuinely think it’s concerning. I work in Healthcare field and this weather is no joke. No employee should be prevented from wearing a warm jacket in freezing temperatures due to color rules or whatever the other reason are. Their health, safety, and well-being should always come first. Thanks again Naz you are amazing.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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