Advance Auto Parts

4.4
180 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2186 Empire Blvd in Webster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2186 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.4
180 reviews
5 stars
123
4 stars
31
3 stars
14
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has the parts they need in stock, and if not, they can usually order them quickly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with customer service, including feeling dismissed or receiving incorrect information.

Efficiency

Several reviews highlighted the quick service for battery replacements and other installations, with customers appreciating the fast turnaround.
  • BO
    Betsy Osullivan
    Jan 4, 2026
    1.0
    We went in today to buy windshield wipers. 3 employees were working but all too busy to help. Couldn't even take the time to acknowledge us or apologize for the wait. After waiting 10 minutes and asking for help again we get a very curt response that they had computer problems. Took our business up the street. What a waste of my weekend!
  • EM
    Evan Milleville
    Dec 27, 2025
    5.0
    Trevor at this location was great. Helped me locate the correct part for my vehicle and installed it without me having to ask!
  • JL
    Jennifer Long
    Nov 4, 2025
    5.0
    Needed a battery replacement, and the gentleman who helped me (Rob) was extremely friendly, polite and knowledgeable. He replaced the battery fast and with care. Would definitely recommend. Thank you!
  • FS
    Fred Skrotzki
    Nov 2, 2025
    4.0
    Friendly staff
  • BR
    brendan Rightmyer
    Nov 1, 2025
    5.0
    Went in with a dead battery after calling the Ontario location and being given the wrong information thankfully they managed to help me out and replace my battery. Would definitely shop here more than the Ontario location.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*