Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Knowledge
While many reviews highlighted knowledgeable staff, some customers expressed concerns about employees lacking expertise, leading to incorrect recommendations.
Mixed Experiences
Several customers reported both positive and negative experiences, indicating inconsistency in service quality and employee attitudes.
Installation Services
Customers appreciated the free installation services offered for items like batteries and wipers, although some reported issues with availability and execution.
Pricing Concerns
There were complaints about high prices for certain products, particularly batteries, and instances of perceived upselling.
SK
Sarah Kisiel
Dec 30, 2025
5.0
My windshield wiper snapped in half during a surprise snowstorm and Michael B genuinely saved us! We went in and he promptly asked what car we had, got the proper blade, and installed it within minutes. Extremely thankful for his knowledge and kindness! It was my first visit to a AutoZone and he made a lasting impression. Thank you!!
DM
Dave M
Dec 29, 2025
5.0
This is the best place to get parts around!! Very helpful!! The woman here really knows her shizzle!! Exceptional!
NA
Nelson Alarcon
Dec 14, 2025
5.0
Kelsi and Skye were very helpful and provided me with insight to make the appropriate purchase. Very nice young ladies that were pleasant and professional.
AA
Anne Amaya
Nov 28, 2025
5.0
Alex was so helpful and friendly! He even took the time to teach me how to put my windshield wipers on. Thanks Alex!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Watervliet, NY?
AutoZone Auto Parts in Watervliet is open Monday to Saturday from 8:00 AM to 9:00 PM, and on Sundays from 8:30 AM to 7:00 PM.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Watervliet?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Watervliet for customer service?
You can contact AutoZone Auto Parts by phone at +1 518-203-0044 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Watervliet?
AutoZone Auto Parts is located at 1804 2nd Ave, Watervliet, NY 12189, USA.
Are there any food options near AutoZone Auto Parts if I want to grab a meal before or after my visit?
Yes, nearby food options include 3 Brother's Pizzeria, Subway, Cannoneer Cafe, McDonald's, and Watervliet McDonald's, all offering a variety of dining choices.
Can I find other automotive-related services near AutoZone Auto Parts?
Yes, nearby automotive services include East Coast Tire and Services Center, East Coast Discount Tire, and Carquest Auto Parts for tires and auto accessories.
Are there convenient transit or service options near AutoZone Auto Parts for customers?
Yes, the Post Office-Watervliet, United States Postal Service, US Post Office, and USPS Collection Point are nearby for mailing needs, and banks like Pioneer and Watervliet Pioneer Bank are nearby for financial services.
Does AutoZone Auto Parts in Watervliet have an online presence where I can shop or learn more?
Yes, you can shop online or visit their website at https://www.autozone.com/locations/ny/watervliet/1804-2nd-ave.html and follow their Facebook page AutoZoneWatervlietNY for updates.