Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Watertown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
412 reviews
5 stars
284
4 stars
53
3 stars
23
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted long wait times for service, with some expressing frustration over delays despite the presence of multiple staff members.
Staff Professionalism
Many reviews highlighted the friendly and knowledgeable staff, with specific praise for individual employees like Warren and Herminio for their helpfulness and professionalism.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing services as overpriced and mentioning issues with coupon acceptance.
Customer Experience
Overall, customers appreciated the convenience and thoroughness of the service, although some reported negative experiences related to upselling and management attitudes.
Quality of Work
While many reviews praised the quality of service, there were notable complaints about mistakes made during service, leading to further issues with vehicles.
- ZWZachary Walminski3 days ago1.0If the DMV gave oil changes it would be this Valvoline. Expect to wait a minimum of 30-40 minutes per car. I’ve never seen a valvoline so slow.
- LMleah mNov 15, 20254.0Long wait because oil was being delivered and the delivery truck took up the 2nd bay for over an hour. But the service was fantastic! Once I got into the bay thing were quick! Everyone was very nice too
- DJdavid johannessenNov 7, 20253.0Way overpriced now and won’t take coupons anymore if you use your own oil. Too often the workers spill oil and make a mess. Just not worth it anymore.
- CLCMNDR LeonOct 28, 20255.0Show up here and Warren and his team willl take care of you. This place specializes in the fluids for your vehicle. So, you'll be offered other services(fluid changes or fill, whipers, filters) that they can handle while they tend to your oil change. All for a reasonable price. Given that, your time there depends on what services you get done. When all is said and done they'll email you a coupon for your next service. Can't beat it.
- BBBrittneyOct 4, 20255.0Really nice staff and a quick in and out as fast as they can(:
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Watertown?
Valvoline Instant Oil Change provides quick preventive vehicle maintenance including 15-minute stay-in-your-car oil changes, car battery services, auto air conditioning services, and other auto repair and maintenance solutions.
Where is Valvoline Instant Oil Change located in Watertown?
It is located at 1009 Arsenal Street, Watertown, NY 13601, USA.
What are the operating hours for Valvoline Instant Oil Change?
The business operates Monday through Friday from 8:00 AM to 7:30 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 8:30 AM to 5:00 PM. It is closed on certain holidays like November 27, 2025 and December 25, 2025.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required. You can visit anytime during operating hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Can I stay in my car during an oil change at Valvoline Instant Oil Change?
Yes, oil changes can be completed in about 15 minutes while you stay in your car for convenience and safety.
What nearby food options are there around Valvoline Instant Oil Change?
Nearby restaurants include KFC, 1025 Ruyi Japanese Steak House Restaurant, Arby's, McDonald's, and Taco Bell, providing a variety of fast food, Asian cuisine, and more for a meal before or after your vehicle service.
Are there nearby automotive-related stores close to Valvoline Instant Oil Change?
Yes, nearby automotive stores include Timesaver Oil Change, AutoZone, Mavis Discount Tire, and Arsenal Wine & Liquor (which offers some automotive supplies) for additional auto parts and maintenance needs.
What nearby places can I visit in Watertown after servicing my car?
You can visit places such as The Mustard Seed Natural Market and Cafe, Watertown Music Studio, and Confluence Running for dining, shopping, or entertainment after your vehicle service.
When did the Watertown Valvoline Instant Oil Change open?
This location opened on May 11, 2016.