Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Watertown area, turn to Safelite AutoGlass . Those in central Watertown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 18929 US Rt 11 S, Safelite AutoGlass Watertown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
186 reviews
5 stars
164
4 stars
7
3 stars2
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the professionalism, efficiency, and quality of work provided by the technicians.
Customer Experience
Many reviews highlighted excellent customer service, with staff being friendly, helpful, and accommodating.
Timeliness
Numerous customers noted the quick turnaround times for appointments and repairs, often completing jobs faster than expected.
Communication
While many appreciated the communication regarding appointments and updates, some customers reported issues with scheduling and follow-up.
Mixed Experiences
A few customers had negative experiences related to service errors or lack of follow-through, indicating inconsistency in service delivery.
- NFNicholas Frizzell4 days ago1.0I would have gave them 5 but the tech scratched the door all to heck and never said a word. Going to be an expensive fix all because he couldn’t be careful
- TCTraci ChaltainNov 9, 20255.0Appointment was booked very quickly & service was also quick. Started repairs before appointment time. Friendly & knowledgeable.
- CBCathy BabcockNov 7, 20255.0I went into the shop. It was a very pleasant environment. All the technicians and employees were friendly. Really enjoyed my experience
- SSStacieOct 19, 20255.0Very prompt and job completed quickly and efficiently but most of all job was done right 🙂
- SUSteve UmsteadOct 15, 20255.0On the employee that installed the windshield
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Watertown offer?
Safelite AutoGlass in Watertown offers auto glass installation and repair, windshield chip and crack repair, power window repair, and windshield wiper replacement, among other auto glass services.
Where is Safelite AutoGlass located in Watertown, NY?
Safelite AutoGlass is located at 18929 US Rt 11 S, Suite B, Watertown, NY 13601, USA.
What are the operating hours of Safelite AutoGlass Watertown?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and on weekends from 7:30 AM to 5:00 PM.
Does Safelite AutoGlass in Watertown offer mobile service?
Yes, Safelite AutoGlass provides convenient auto glass repair and replacement through both in-shop and mobile services in the Watertown area.
Is it necessary to make an appointment at Safelite AutoGlass Watertown?
Yes, appointments are required for service at Safelite AutoGlass Watertown.
What payment methods are accepted at Safelite AutoGlass in Watertown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass Watertown offer any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What languages are spoken by the staff at Safelite AutoGlass Watertown?
The staff speaks English and Spanish to assist customers.
How can I book a contact-free service appointment at Safelite AutoGlass in Watertown?
You can book a contact-free service appointment online via their booking URL available on their website and promotional pages.
What nearby automotive-related businesses can help if I need a vehicle rental or used car after visiting Safelite AutoGlass in Watertown?
Nearby businesses include Enterprise Rent-A-Car and Enterprise Truck Rental for vehicle rentals, as well as Drive America, Watertown Auto Sales, Mitsubishi of Watertown, and Fuccillo Imports for used car dealerships.
Are there places nearby Safelite AutoGlass Watertown where I can get car window tinting or additional auto glass services?
Yes, JS styling and Innovative Tinting Solutions nearby offer car window tinting and related auto glass services.
What leisure or dining options are near Safelite AutoGlass in Watertown for customers waiting on service?
Nearby dining options include Taco Joy, a Mexican restaurant, and Mikes Pig Pen, a burger restaurant. For leisure, Joanne's Northern Lights Dance Company provides entertainment and activities.