Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Watertown area, turn to Safelite AutoGlass . Those in central Watertown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 18929 US Rt 11 S, Safelite AutoGlass Watertown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
207 reviews
5 stars
182
4 stars
7
3 stars
4
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often completing repairs in under an hour.
Customer Service
The staff received high marks for being friendly, professional, and communicative throughout the service process.
Appointment Issues
Several customers reported frustrations with appointment scheduling, including no-shows and last-minute cancellations.
Quality of Work
While many reviews highlighted quality workmanship, some customers experienced issues with improper installations or damage during service.
- PMPaul McCorry4 days ago5.0Good experience, dropped my truck off and got a rental to go take care of some stuff, accidentally missed their call about my truck being done but was still able to pick it up and then paid over the phone the next morning, very professional.
- ADAllen Dodge4 days ago5.0Safelite in Watertown was very professional. I went through my insurance company so it didn't cost me anything. They communicated very well, showed up on time and did a great job.
- DPDavid PittsJan 1, 20265.0Jonathan was a very experienced technician! He was fast, yet thorough. He made sure the windshield was the correct one and showed me that my windshield had been replaced with the wrong one before since a windshield heater was cut. Get this guy a raise because that’s service!!!!
- JFjames fDec 27, 20251.0Doesn't like to keep appointments first time said the windshield was cracked on delivery then this time said the delivery truck went off the road because of the storm last night and said it was to cold to do even tho the same company in new Hartford said all it takes is needs to be 20+ for it able to be done
- DNDuane NeavesDec 23, 20253.0It took 4 seperate appointments to complete my front windows replacement. On two appointments they were no-show. Very frustrating. I have never had any issues before with Safelite, hopefully this was a one off.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Watertown offer?
Safelite AutoGlass in Watertown offers auto glass installation and repair, windshield chip and crack repair, power window repair, and windshield wiper replacement, among other auto glass services.
Where is Safelite AutoGlass located in Watertown, NY?
Safelite AutoGlass is located at 18929 US Rt 11 S, Suite B, Watertown, NY 13601, USA.
What are the operating hours of Safelite AutoGlass Watertown?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and on weekends from 7:30 AM to 5:00 PM.
Does Safelite AutoGlass in Watertown offer mobile service?
Yes, Safelite AutoGlass provides convenient auto glass repair and replacement through both in-shop and mobile services in the Watertown area.
Is it necessary to make an appointment at Safelite AutoGlass Watertown?
Yes, appointments are required for service at Safelite AutoGlass Watertown.
What payment methods are accepted at Safelite AutoGlass in Watertown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass Watertown offer any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What languages are spoken by the staff at Safelite AutoGlass Watertown?
The staff speaks English and Spanish to assist customers.
How can I book a contact-free service appointment at Safelite AutoGlass in Watertown?
You can book a contact-free service appointment online via their booking URL available on their website and promotional pages.
What nearby automotive-related businesses can help if I need a vehicle rental or used car after visiting Safelite AutoGlass in Watertown?
Nearby businesses include Enterprise Rent-A-Car and Enterprise Truck Rental for vehicle rentals, as well as Drive America, Watertown Auto Sales, Mitsubishi of Watertown, and Fuccillo Imports for used car dealerships.
Are there places nearby Safelite AutoGlass Watertown where I can get car window tinting or additional auto glass services?
Yes, JS styling and Innovative Tinting Solutions nearby offer car window tinting and related auto glass services.
What leisure or dining options are near Safelite AutoGlass in Watertown for customers waiting on service?
Nearby dining options include Taco Joy, a Mexican restaurant, and Mikes Pig Pen, a burger restaurant. For leisure, Joanne's Northern Lights Dance Company provides entertainment and activities.