Brand Certified
Safelite AutoGlass
4.7(226 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
18929 US Rt 11 S, Watertown, NY
13601, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com/stores/Watertown-NY
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Watertown area, turn to Safelite AutoGlass . Those in central Watertown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 18929 US Rt 11 S, Safelite AutoGlass Watertown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
4.7
226 reviews
5 stars
201
4 stars
7
3 stars
4
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently praised the quick and efficient service, often noting that repairs were completed faster than expected.
Customer Service
The staff received high marks for being friendly, professional, and communicative throughout the service process.
Quality of Work
Many reviews highlighted the high quality of the windshield replacements and repairs, with several customers expressing satisfaction with the results.
Scheduling Issues
Some customers experienced frustrations with appointment scheduling, including no-shows and delays, which impacted their overall experience.
- MRMichael Reddick4 days ago5.0Once the item came in from back order, they quickly got us in and the technician was efficient and very easy to communicate with. I would highly recommend them to anyone looking for this service!
- MAMike Armitage5 days ago5.0The technicians at this location were very helpful. I would highly recommend this location for your auto glass needs.
- RSRachel SpagsFeb 18, 20265.0Jordan and another guy whose name I missed (😞) were so so great. My windshield was replaced within two hours, they were super communicative about everything, I have nothing bad to say at all!
- SSStephanie SadlerFeb 18, 20265.0This was excellent service and very easy to navigate. I was able to drop iff my car a little early and just pick it up when it was done.
- SJShyanne JonesFeb 16, 20265.0The team was personable, respectful and extremely kind! The windshield looks better than factory! I was shocked at the price and how fast they replaced it!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Watertown offer?
Safelite AutoGlass in Watertown offers auto glass installation and repair, windshield chip and crack repair, power window repair, and windshield wiper replacement, among other auto glass services.
Where is Safelite AutoGlass located in Watertown, NY?
Safelite AutoGlass is located at 18929 US Rt 11 S, Suite B, Watertown, NY 13601, USA.
What are the operating hours of Safelite AutoGlass Watertown?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and on weekends from 7:30 AM to 5:00 PM.
Does Safelite AutoGlass in Watertown offer mobile service?
Yes, Safelite AutoGlass provides convenient auto glass repair and replacement through both in-shop and mobile services in the Watertown area.
Is it necessary to make an appointment at Safelite AutoGlass Watertown?
Yes, appointments are required for service at Safelite AutoGlass Watertown.
What payment methods are accepted at Safelite AutoGlass in Watertown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass Watertown offer any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What languages are spoken by the staff at Safelite AutoGlass Watertown?
The staff speaks English and Spanish to assist customers.
How can I book a contact-free service appointment at Safelite AutoGlass in Watertown?
You can book a contact-free service appointment online via their booking URL available on their website and promotional pages.
What nearby automotive-related businesses can help if I need a vehicle rental or used car after visiting Safelite AutoGlass in Watertown?
Nearby businesses include Enterprise Rent-A-Car and Enterprise Truck Rental for vehicle rentals, as well as Drive America, Watertown Auto Sales, Mitsubishi of Watertown, and Fuccillo Imports for used car dealerships.
Are there places nearby Safelite AutoGlass Watertown where I can get car window tinting or additional auto glass services?
Yes, JS styling and Innovative Tinting Solutions nearby offer car window tinting and related auto glass services.
What leisure or dining options are near Safelite AutoGlass in Watertown for customers waiting on service?
Nearby dining options include Taco Joy, a Mexican restaurant, and Mikes Pig Pen, a burger restaurant. For leisure, Joanne's Northern Lights Dance Company provides entertainment and activities.
Brand Certified Facts from Safelite AutoGlass
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