Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
369 reviews
5 stars
306
4 stars
24
3 stars
11
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, professionalism, and willingness to help, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting minimal wait times and prompt service.
Trustworthiness
The business is recognized for its honesty and transparency, with customers feeling confident that they are not being oversold on services or products.
Cleanliness
The environment, including waiting areas and restrooms, was frequently described as clean and welcoming.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service issues and management responses.
- MMMariahNov 9, 20255.0My car unexpectedly broke down in town where I was left stranded. I called three local auto shops around- Peter the store manager here stepped up and drove across town to help when the other shops refused and said I’d have to get a tow. Im extremely grateful for the assistance and I can easily say the character of the staff is miles above the rest
- JSJohn SmithOct 22, 20255.0Excellent service by Pete and his staff. Pricing competitive and promo on mount and balance excellent. Very clean environment with bathrooms and coffee. Highly recommend.
- JBJoe BellOct 18, 20255.0Excellent service! Passed through town on anniversary trip to Montreal when I hit a deer. Showed up at 7am sharp and Steve got me in quickly. Chris did an excellent job on the inspection, minor repairs, and explained their detailed assessment - allowing us to resume our trip. Big thanks!
- PWPeedjebank Waco.Jul 16, 20255.0They go above in Beyond the manager was extra helpful they help me get new tires oiled change and checked so many issues in my car it's good to have someone that can help find a way to not spending a lot of money I recommend Goodyear in arsenal street Watertown great work guys.
- DMdeshawn moralesJul 13, 20255.0I always come here when something is wrong with my car. And i live on fort drum but i come here instead because the one on base is always busy or never can help. Ken, ben and my favorite mechanic there vinny is the best they know my car by heart and always work with me to schedule a appointment or see what they can do. Always professional always nice to everyone. If you are in watertown and need anything down go to this good year and mention ken, ben or vinny
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and general mechanical services.
Where is Goodyear Auto Service located?
It is located at 1240 Arsenal St, Watertown, NY 13601-2214, USA.
What are the regular operating hours of Goodyear Auto Service?
Monday through Saturday, 7:00 AM to 6:00 PM; Sunday, 9:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for tire services?
Yes, they offer in-store pickup services for certain products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, they have wheelchair accessible entrances and restrooms to accommodate customers with disabilities.
Are there any holiday closures or special hours for Goodyear Auto Service?
The service center is closed on January 1, April 20, and November 27, 2025, and on December 25, 2025. On other holidays they have modified hours, typically 8:00 AM to 5:00 PM.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my auto service appointment?
Nearby you can visit Gander Outdoors for outdoor gear, Friendly's restaurant for a meal, or Nancy's Coffee Cafe for a coffee break.
If I need to send a package or ship items, is there a nearby location near Goodyear Auto Service?
Yes, there are UPS Access Point locations nearby which provide courier and delivery services.
Where can I find food options near Goodyear Auto Service?
There are several nearby food options including Jreck Subs for sandwiches, Moe's Southwest Grill for Tex-Mex, Ichiban for Chinese food, and Dunkin' for coffee and donuts.